--0000000000001614b80603361c28 Content-Type: text/plain; charset="UTF-8" Content-Transfer-Encoding: quoted-printable Hi everyone, We need to know the amount of arrears here ASAP. Thanks, On Thu, Aug 10, 2023 at 10:53=E2=80=AFAM Ali Malik w= rote: > @John Janiga I'm going to send you a collection > report today. > > We need to call MPI asap and find out how much they are going to be payin= g > for the outstanding invoices. This will give us an idea on how to proceed= . > > > > On Thu, Aug 10, 2023 at 11:46=E2=80=AFAM Brian Boxall wrote: > >> Crystal responded to me with a completely blank email yesterday. >> >> In terms of her hours , Her MPI Budget covers $4200 and there should be >> $2205 privately funded. >> >> So if any arrears it should only be from the privately funded portion. >> >> On Thu, Aug 10, 2023 at 10:42=E2=80=AFAM Timothy Thomas = wrote: >> >>> Any news on this. We need a resolution or we pull service by EOD. Thank= s >>> >>> On Tue, Aug 8, 2023 at 2:54=E2=80=AFPM Michelle Hudgins >> michelle.hudgins@thekey.com> wrote: >>> >>>> Added @John Janiga as he is handling Winnipeg= . >>>> >>>> On Tue, Aug 8, 2023 at 12:57=E2=80=AFPM Ali Malik wrote: >>>> >>>>> Ok this is a concern then, >>>>> >>>>> We should look at suspending care if the client does not provide >>>>> payment info for their portion. >>>>> >>>>> @Timothy Thomas @Cheryl Cartwright >>>>> How should we proceed? >>>>> >>>>> @Michelle Hudgins When you call MPI, >>>>> please provide us an update here. >>>>> >>>>> thank you, >>>>> >>>>> On Tue, Aug 8, 2023 at 12:54=E2=80=AFPM Brian Boxall >>>>> wrote: >>>>> >>>>>> We have scheduled hours in excess of the MPI budget >>>>>> >>>>>> On Tue, Aug 8, 2023 at 11:41=E2=80=AFAM Ali Malik >>>>>> wrote: >>>>>> >>>>>>> Hey Brian, >>>>>>> >>>>>>> I believe this client is MPI. >>>>>>> >>>>>>> @Michelle Hudgins We need to contact >>>>>>> MPI asap and see where they are at with payments and how much they = are >>>>>>> going to pay. >>>>>>> >>>>>>> thank you, >>>>>>> >>>>>>> >>>>>>> >>>>>>> On Tue, Aug 8, 2023 at 12:32=E2=80=AFPM Brian Boxall >>>>>>> wrote: >>>>>>> >>>>>>>> The client has been ignoring requests for PAD.She viewed them >>>>>>>> electronically but denies she received them. >>>>>>>> >>>>>>>> I have documented 3 attempts to reach out , 3 weeks in a row. >>>>>>>> >>>>>>>> >>>>>>>> >>>>>>>> On Tue, Aug 8, 2023 at 10:46=E2=80=AFAM Sumira Suthesan >>>>>>> sumira.suthesan@thekey.com> wrote: >>>>>>>> >>>>>>>>> Hi Brian, >>>>>>>>> >>>>>>>>> The amount is $11,199.57. >>>>>>>>> Please see attached invoices. >>>>>>>>> >>>>>>>>> Thanks, >>>>>>>>> Sumira >>>>>>>>> >>>>>>>>> On Mon, Aug 7, 2023 at 8:16=E2=80=AFAM Brian Boxall >>>>>>>>> wrote: >>>>>>>>> >>>>>>>>>> Could you let me know if they are in arrears? >>>>>>>>>> >>>>>>>>>> And if so, by how much? >>>>>>>>>> >>>>>>>>>> Thank you! >>>>>>>>>> >>>>>>>>>> >>>>>>>>>> Brian Boxall >>>>>>>>>> >>>>>>>>>> Client Success Manager >>>>>>>>>> >>>>>>>>>> Direct 431 887 1785 >>>>>>>>>> >>>>>>>>>> Office 204