Re: "AS2" COMP LOSS - TOM ORDER CREATION REQUEST: PON# IRIS102210310084 / BPSO 54933 [ ref:_00DU0HByX._5004U12ACs4:ref ]

--00000000000037fb7c05f201cdea Content-Type: multipart/alternative; boundary="00000000000037fb7b05f201cde9" --00000000000037fb7b05f201cde9 Content-Type: text/plain; charset="UTF-8" Content-Transfer-Encoding: quoted-printable @John Andrew Hawkins @Aaron Worob - can you work with then to determine what we need to provide? On Wed, Jan 11, 2023, 2:11 PM Isabelle La wrote: > Hi Carolina, > > I'm currently not yet confirmed for my contract renewal yet so I've CC-ed > our other team members to assist. I believe John/Aaron may be able to hel= p > you with the switch to be ordered but I'm unsure who will be able to > coordinate the return of the existing switch once that's done but I've > CC-ed the IT leadership team (Gabe/Terrence) to assign. > > On Wed, Jan 11, 2023 at 10:58 AM Carolina Orosa wrote= : > >> Hi Isabelle, >> >> Shaw came today to pick up the phones but they were also going to pick u= p >> their switch which powers all our phones. We were able to request that t= hey >> leave the switch for now until we get a replacement. In light of this, a= re >> you able to send us a switch to replace Shaw's? We would need a 12 port = POE. >> >> Thank you, >> >> Carolina >> >> >> >> On Wed, Dec 14, 2022 at 12:44 PM Isabelle La wrote: >> >>> Great, thanks Tim. >>> >>> Gorata - please confirm having someone there on 1/11 between 10am - 12p= m >>> PST and our local team member will assure they have access in the build= ing. >>> >>> On Wed, Dec 14, 2022 at 9:26 AM Timothy Thomas wrote: >>> >>>> adding @Sharon Speirs who can ensure someone is >>>> onsite for that time and day. >>>> >>>> Thank you >>>> >>>> On Wed, Dec 14, 2022 at 2:14 AM Isabelle La wrote: >>>> >>>>> Adding Tim for visibility and also assistance in coordination in case >>>>> Carolina is unable to respond. >>>>> >>>>> Tim/Carolina - can someone be available on 1/11/2023 between 10am - >>>>> 12pm PST so that Shaw can pick up equipment for the phone services th= at >>>>> were shut down when we finished porting to 8x8 on 11/14? Please let u= s know >>>>> as soon as possible, thank you. >>>>> >>>>> On Tue, Dec 13, 2022 at 9:42 AM Isabelle La wrote: >>>>> >>>>>> Carolina - can you confirm this date and time will work for equipmen= t >>>>>> pick-up? >>>>>> >>>>>> On Tue, Dec 13, 2022 at 9:24 AM Gorata Kagiso >>>>>> wrote: >>>>>> >>>>>>> We have booked Equipment pickup 11- January -2023 between >>>>>>> 10:00 - 12:00 pm . Kindly let me know if this time works for you. >>>>>>> >>>>>>> >>>>>>> Thank you, >>>>>>> >>>>>>> Gorata Kagiso, Large Business Support (West) =E2=80=93 Cancellation= s Support >>>>>>> Shaw Business >>>>>>> T: 1877-742-9249 >>>>>>> E: gorata.kagiso@sjrb.ca >>>>>>> >>>>>>> >>>>>>> >>>>>>> *This message is confidential and may contain privileged >>>>>>> information. We ask that you not use or disclose this message other= than >>>>>>> with our consent. If you are not an intended recipient, please imme= diately >>>>>>> notify us and delete this message. Thank-you.* >>>>>>> >>>>>>> >>>>>>>