--0000000000005d57b1060398fefb Content-Type: multipart/alternative; boundary="0000000000005d57b0060398fefa" --0000000000005d57b0060398fefa Content-Type: text/plain; charset="UTF-8" Content-Transfer-Encoding: quoted-printable I don't see the need to highlight that fact on our end (although it is implied when we don't provide it). Let's just be definitive in our response that services were performed/accepted by the client as established by the care logs/notes. On Wed, Aug 23, 2023 at 8:09=E2=80=AFAM wrote: > Steve/Thomas, > > > > Good morning. With your approval, I am going to send the care logs and > notes to Lisa Quesnelle as proof of services performed. In a previous ema= il > it was mentioned that we should come clean with the fact that we do not > have a signed agreement in hand. Is this something that you would want me > to put in the email to Lisa or hold off on saying it. Please let me know = as > I will wait on your response prior to sending anything. > > > > Gerard > > > > *From:* Ali Malik > *Sent:* Wednesday, August 23, 2023 9:55 AM > *To:* gerard.draetta@thekey.com > *Subject:* Re: FW: Helen St. Pierre > > > > Hey Gerard, > > > > We need to send the carelogs to her but im unsure as to if we mentioned > anything about contract. Steve mentioned yesterday to not say anything. > Would be best to confirm quickly with Tim and Steve > > > > On Wed, Aug 23, 2023 at 9:36=E2=80=AFAM wrote= : > > Ali, > > > > Just to confirm, you would like me to share the logs and care notes with > Lisa? If so, should I let her know that is all the information that we > have? > > > > Gerard > > > > *From:* Ali Malik > *Sent:* Wednesday, August 23, 2023 9:07 AM > *To:* Timothy Thomas > *Cc:* Steve Koyanagi ; gerard.draetta@thekey.com; > Laszlo Kovacs > *Subject:* Re: FW: Helen St. Pierre > > > > Hey Gerard, > > > > Can you please communicate this to Lisa. > > > > thank you > > > > On Tue, Aug 22, 2023 at 4:46=E2=80=AFPM Timothy Thomas wr= ote: > > I have attached the care logs with clock in and clock out data along with > the care notes from each shift. This should be sufficient to prove our > services were provided. > > > > Thanks > > > > On Mon, Aug 21, 2023 at 2:06=E2=80=AFPM Timothy Thomas wr= ote: > > Done > > > > On Mon, Aug 21, 2023 at 12:45=E2=80=AFPM Steve Koyanagi > wrote: > > Yes; can you get something on the calendar this week with the key > stakeholders? > > > > On Mon, Aug 21, 2023 at 9:10=E2=80=AFAM Timothy Thomas wr= ote: > > @Steve Koyanagi Could we please schedule a call to > review this case? We have a past client who owes us $96k. When initially > started we believed the facility where they reside (which was under a > staffing agreement) was the payor. They refused and told us to invoice th= e > clients PAO. Unfortunately a new consent agreement was not executed at th= at > time and services continued for another three months. PAO refusing to pay > without seeing documentation. > > > > Thanks > > > > On Mon, Aug 21, 2023 at 10:31=E2=80=AFAM Al