RE: FW: Helen St. Pierre

From
<gerard.draetta@thekey.com>
To
"'Steve Koyanagi'" <skoyanagi@thekey.com>
CC
"'Timothy Thomas'" <tt@thekey.com>, "'Ali Malik'" <ali.malik@thekey.com>
Date
Wed, 23 Aug 2023 11:54:35 -0400
Folder
INBOX
This is a multipart message in MIME format. ------=_NextPart_000_00E4_01D9D5B8.96C39880 Content-Type: multipart/alternative; boundary="----=_NextPart_001_00E5_01D9D5B8.96C3BF90" ------=_NextPart_001_00E5_01D9D5B8.96C3BF90 Content-Type: text/plain; charset="UTF-8" Content-Transfer-Encoding: quoted-printable Understood, I will take it from here.=20 =20 From: Steve Koyanagi =20 Sent: Wednesday, August 23, 2023 11:45 AM To: gerard.draetta@thekey.com Cc: Timothy Thomas ; Ali Malik Subject: Re: FW: Helen St. Pierre =20 I don't see the need to highlight that fact on our end (although it is = implied when we don't provide it). Let's just be definitive in our = response that services were performed/accepted by the client as = established by the care logs/notes. =20 On Wed, Aug 23, 2023 at 8:09=E2=80=AFAM > wrote: Steve/Thomas, =20 Good morning. With your approval, I am going to send the care logs and = notes to Lisa Quesnelle as proof of services performed. In a previous = email it was mentioned that we should come clean with the fact that we = do not have a signed agreement in hand. Is this something that you would = want me to put in the email to Lisa or hold off on saying it. Please let = me know as I will wait on your response prior to sending anything. =20 Gerard =20 From: Ali Malik >=20 Sent: Wednesday, August 23, 2023 9:55 AM To: gerard.draetta@thekey.com =20 Subject: Re: FW: Helen St. Pierre =20 Hey Gerard, =20 We need to send the carelogs to her but im unsure as to if we mentioned = anything about contract. Steve mentioned yesterday to not say anything. = Would be best to confirm quickly with Tim and Steve =20 On Wed, Aug 23, 2023 at 9:36=E2=80=AFAM > wrote: Ali, =20 Just to confirm, you would like me to share the logs and care notes with = Lisa? If so, should I let her know that is all the information that we = have? =20 Gerard=20 =20 From: Ali Malik >=20 Sent: Wednesday, August 23, 2023 9:07 AM To: Timothy Thomas > Cc: Steve Koyanagi = >; gerard.draetta@thekey.com ; Laszlo = Kovacs > Subject: Re: FW: Helen St. Pierre =20 Hey Gerard, =20 Can you please communicate this to Lisa. =20 thank you =20 On Tue, Aug 22, 2023 at 4:46=E2=80=AFPM Timothy Thomas > wrote: I have attached the care logs with clock in and clock out data along = with the care notes from each shift. This should be sufficient to prove = our services were provided. =20 Thanks =20 On Mon, Aug 21, 2023 at 2:06=E2=80=AFPM Timothy Thomas > wrote: Done =20 On Mon, Aug 21, 2023 at 12:45=E2=80=AFPM Steve Koyanagi = > wrote: Yes; can you get something on the calendar this week with the key = stakeholders? =20 On Mon, Aug 21, 2023 at 9:10=E2=80=AFAM Timothy Thomas > wrote: @Steve Koyanagi Could we please schedule = a call to review this case? We have a past client who owes us $96k. When = initially started we believed the facility where they reside (which was = under a staffing agreement) was the payor. They refused and told us to = invoice the clients PAO. Unfortunately a new consent agreem

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