--0000000000003e2d0c06173f3925 Content-Type: text/plain; charset="UTF-8" Content-Transfer-Encoding: quoted-printable This password doesn't work On Mon, Apr 29, 2024 at 2:01=E2=80=AFPM Fayad, Mohamad wrote: > Hi Cheryl , > > > > Temp pass: Rbc01824 > > > > When changed, appreciate sharing it with Tim as you guys will be using th= e > same login info to access online banking. > > > > Thanks > > *Mohamad Fayad* > > Relationship Manager, Business Markets, RBC Royal Bank l Business > Financial Services > > 51 Hanna Ave I Toronto, ON I M6K 3N7 l Phone: 1 (437) 553-7198 > > > > *From:* Cheryl Cartwright > *Sent:* Monday, April 29, 2024 11:57 AM > *To:* Timothy Thomas > *Cc:* Steve Darley ; Fayad, Mohamad mohamad.fayad@rbc.com> > *Subject:* Re: URGENT:Re: Credit cards - SJD Care Services Inc. > > > > [External]/[Externe] > > > We need the password reset so I can login. Please reset and send me the > temporary password as we desperately need access to this account. > > > > Cheryl > > > > On Mon, Apr 29, 2024 at 12:50=E2=80=AFPM Cheryl Cartwright > wrote: > > Hi Mohamad, > > > > This is absolutely ridiculous now. By resetting the password it changed > mine and now it doesn't work for me to login. When trying to reset the > password it asks for a residential postal code and I now have no idea wha= t > address is on file. We need access to our account. > > > > Fix this please immediately, > > > > Cheryl > > > > On Mon, Apr 15, 2024 at 10:20=E2=80=AFAM Timothy Thomas w= rote: > > Hi Mohamad, > > > > We haven't heard back from you. This matter is urgent as we need to secur= e > access to our bank account and remove Steve Darley. Please respond ASAP o= r > provide us with the contact information for someone at RBC who can help. > > > > Thank you > > Tim > > > > On Tue, Apr 9, 2024 at 12:27=E2=80=AFPM Cheryl Cartwright > wrote: > > To be clear though, the credit cards were cancelled and the HST bank > account closed. I think we are waiting to have Steve Darley removed and T= im > added to this account. > > > > > > > > On Fri, Apr 5, 2024 at 10:39=E2=80=AFAM Steve Darley = wrote: > > Has this been resolved? > > > > Thanks > > Steve > > > > > > On Tue, Feb 13, 2024 at 2:31=E2=80=AFPM Timothy Thomas wr= ote: > > Same, I have a profile. > > > > On Tue, Feb 13, 2024 at 2:26=E2=80=AFPM Cheryl Cartwright > wrote: > > I am already an RBC client and will have a profile. Let me know if you > need additional information. > > > > Thanks, > > > > Cheryl > > > > On Tue, Feb 13, 2024 at 3:24=E2=80=AFPM Fayad, Mohamad > wrote: > > Hi Timothy, > > > > Do you and Cheryl have RBC profiles? > > > > If not, appreciate sending me below info for each (can be done separately= ): > > DOB > > Employment Status & Occupation > > Residence Address > > Email Address > > Primary Phone number > > > > Thanks > > *Mohamad Fayad* > > Relationship Manager, Business Markets, RBC Royal Bank l Business > Financial Services > > 51 Hanna Ave I Toronto, ON I M6K 3N7 l Phone: 1 (437) 553-7198 > > > > *Fr