--0000000000007a0e6f05fa1c5185 Content-Type: multipart/alternative; boundary="0000000000007a0e6f05fa1c5184" --0000000000007a0e6f05fa1c5184 Content-Type: text/plain; charset="UTF-8" Content-Transfer-Encoding: quoted-printable Ok, got it On Mon, Apr 24, 2023 at 2:59 PM Ali Malik wrote: > Hey Gary, > > So I think I know what happened. > > For this particular client, clearcare makes an invoice but we split it > into 2 on quickbooks. This is because the government entity wants 1 invoi= ce > per rate (personal care, LPN , nursing etc..) . So the invoice > mentioned above was created manually in quickbooks. When we create a manu= al > invoice in quickbooks, it automatically makes the due date to 30 days > (which is reflected on the aging) and terms to 60 days on the invoice. > [image: image.png] > > thank you, > > On Mon, Apr 24, 2023 at 2:10=E2=80=AFPM Ali Malik = wrote: > >> Most likely, that's what I'm going to look into . The aging should be >> derived from Invoice date, I dont know why quickbooks does it from due d= ate. >> >> thank you >> >> On Mon, Apr 24, 2023 at 2:07=E2=80=AFPM Gary Scott w= rote: >> >>> So terms in the system are different than the terms in the messaging on >>> the invoice? >>> >>> >>> >>> *From:* Ali Malik >>> *Sent:* Monday, April 24, 2023 1:49 PM >>> *To:* Gary Scott >>> *Cc:* Timothy Thomas ; Laszlo Kovacs >> laszlo.kovacs@thekey.com>; Tim Thomas >>> *Subject:* Re: Audit question* >>> >>> >>> >>> Hey Gary, >>> >>> >>> >>> I believe the agining is being derived from the due date. If you review >>> that invoice has a due date of 10/12/2022 and at year end it would be 8= 0 >>> days in aging which is 61-90days. >>> >>> >>> >>> I will take a look at quickbooks to see what terms are set and why it's >>> at 30 days for the due date when the invoice says net 60 days. >>> >>> >>> >>> thank you, >>> >>> >>> >>> On Mon, Apr 24, 2023 at 1:35=E2=80=AFPM Gary Scott = wrote: >>> >>> Ali =E2=80=93 below does not explain how the invoice dated 9/12 was in = the 61-90 >>> bucket at YE >>> >>> >>> >>> *From:* Ali Malik >>> *Sent:* Monday, April 24, 2023 1:05 PM >>> *To:* Gary Scott >>> *Cc:* Timothy Thomas ; Laszlo Kovacs >> laszlo.kovacs@thekey.com>; Tim Thomas >>> *Subject:* Audit question* >>> >>> >>> >>> Hi Gary, >>> >>> >>> >>> As per your email in regards to an audit request. >>> >>> >>> >>> For this particular invoice, the reason why they were in the 61-90 days >>> aging as of Dec 2022 is because government clients usually pay anywhere >>> from 60-90 days. We put net 60 terms because we want them to know that = this >>> is the ideal timeframe we expect payment. >>> >>> >>> >>> Also to note that for government entity clients, there are adjustments >>> sometimes based on caregiver clock in and out with addition of lunch br= eak. >>> What happens sometimes is once they review the invoice, they get back t= o us >>> for adjustments and or credits. Which delays the payment further. >>> >>> >>> >>> Unfortunately we don't have a system where w