--0000000000004f9d7305fa199a3d Content-Type: multipart/alternative; boundary="0000000000004f9d7205fa199a3c" --0000000000004f9d7205fa199a3c Content-Type: text/plain; charset="UTF-8" Content-Transfer-Encoding: quoted-printable Hey Gary, So I think I know what happened. For this particular client, clearcare makes an invoice but we split it into 2 on quickbooks. This is because the government entity wants 1 invoice per rate (personal care, LPN , nursing etc..) . So the invoice mentioned above was created manually in quickbooks. When we create a manual invoice in quickbooks, it automatically makes the due date to 30 days (which is reflected on the aging) and terms to 60 days on the invoice. [image: image.png] thank you, On Mon, Apr 24, 2023 at 2:10=E2=80=AFPM Ali Malik wr= ote: > Most likely, that's what I'm going to look into . The aging should be > derived from Invoice date, I dont know why quickbooks does it from due da= te. > > thank you > > On Mon, Apr 24, 2023 at 2:07=E2=80=AFPM Gary Scott wr= ote: > >> So terms in the system are different than the terms in the messaging on >> the invoice? >> >> >> >> *From:* Ali Malik >> *Sent:* Monday, April 24, 2023 1:49 PM >> *To:* Gary Scott >> *Cc:* Timothy Thomas ; Laszlo Kovacs > laszlo.kovacs@thekey.com>; Tim Thomas >> *Subject:* Re: Audit question* >> >> >> >> Hey Gary, >> >> >> >> I believe the agining is being derived from the due date. If you review >> that invoice has a due date of 10/12/2022 and at year end it would be 80 >> days in aging which is 61-90days. >> >> >> >> I will take a look at quickbooks to see what terms are set and why it's >> at 30 days for the due date when the invoice says net 60 days. >> >> >> >> thank you, >> >> >> >> On Mon, Apr 24, 2023 at 1:35=E2=80=AFPM Gary Scott w= rote: >> >> Ali =E2=80=93 below does not explain how the invoice dated 9/12 was in t= he 61-90 >> bucket at YE >> >> >> >> *From:* Ali Malik >> *Sent:* Monday, April 24, 2023 1:05 PM >> *To:* Gary Scott >> *Cc:* Timothy Thomas ; Laszlo Kovacs > laszlo.kovacs@thekey.com>; Tim Thomas >> *Subject:* Audit question* >> >> >> >> Hi Gary, >> >> >> >> As per your email in regards to an audit request. >> >> >> >> For this particular invoice, the reason why they were in the 61-90 days >> aging as of Dec 2022 is because government clients usually pay anywhere >> from 60-90 days. We put net 60 terms because we want them to know that t= his >> is the ideal timeframe we expect payment. >> >> >> >> Also to note that for government entity clients, there are adjustments >> sometimes based on caregiver clock in and out with addition of lunch bre= ak. >> What happens sometimes is once they review the invoice, they get back to= us >> for adjustments and or credits. Which delays the payment further. >> >> >> >> Unfortunately we don't have a system where we can see if and when the >> invoice was resubmitted. This was most likely done by Sandra at the time= if >> at all it was resubmitted. >> >> >> >> >> >> >> >> >> >> *Ali Malik*