Fwd: 1000000000055014 Janet Davies (Montreal) - POC Needs Care Notes & CG License For Insurance Reimbiursement - [#594037]

----==_mimepart_6581b1802e917_1ba3fe448d6517031238958 Content-Type: text/plain; charset=UTF-8 Content-Transfer-Encoding: quoted-printable Hi Tim, As I recall from my conversation with Zenon, he did say that = he was either told by us or was under the impression that Sumera was a PS= W. = = On Tue, 19 Dec at 10:02 AM , Timothy Thomas wrote: More importantly, was this requirement state= d to Maria at the time of the assessment?=C2=A0 = = = On Tue, Dec 19, 2023 at 9:59=E2=80=AFAM Joey Taylor wrote: = = = Good Morning Marc,=C2=A0 The caregiver (Sumera) is not a PSW. We hire: = 1. PSW 2. RNs from the Country of Origin 3. Caregivers with experience=C2= =A0 Sumera fits into category 3. Therefore she has no licence.=C2=A0=C2=A0= = = = On Tue, Dec 19, 2023 at 9:49=E2=80=AFAM Marc Atkinson wrote: = = = = Good Morning, = = I wanted to follow up on this to see if your office has been able to loc= ate anything relating to CG Sumera Ali being a licensed PSW? The former c= lient's son is requesting this documentation to send to the client's insu= rance company for reimbursement. = = Thank you. = = = On Mon, 18 Dec at 9:47 AM , Timothy Thomas wrote: adding=C2=A0@Joey Taylor. Let me know if thi= s was received. = = = On Fri, Dec 15, 2023 at 4:45=E2=80=AFPM Marc Atkinson wrote: = = = = = Hi Maria and Nikita, = = =E2=80=8BPlease see my note below regarding former client Janet Davies (= https://montreal.clearcareonline.ca/clients/1000000000055014/). I am hopi= ng one of you can assist us with this. Janet's son Zenon is seeking some = sort of documentation which shows that our CG Sumera Ali is a licensed PS= W. He told me that his mother's insurance company, Manulife, definitely n= eeds this in order to approve their claim for them to get reimbursed for = the four shifts we provided care for her. = = Please let me know what sort of documentation that can be provided, if a= ny. Thank you. = = = = = = = = = = = -- = Tim Thomas = Head of Canada Division = Please note my email has changed: = tt@TheKey.com = (514) 591-9387 = = TheKey.ca = = = = = = = = = = = = -- Joey Taylor = General Manager Montreal = 514-907-5065 = TheKey.ca=C2=A0=C2=A0 = = = = -- = Tim Thomas = Head of Canada Division = Please note my email has changed: = tt@TheKey.com = (514) 591-9387 = = TheKey.ca ----==_mimepart_6581b1802e917_1ba3fe448d6517031238958 Content-Type: text/html; charset=UTF-8 Content-Transfer-Encoding: quoted-printable Hi Tim, As I recall from my conversation with Zenon, he did say = that he was either told by us or was under the impression that Sumera was= a PSW. On Tue, 19 Dec at 10:02 AM , Timothy Thomas &= lt;tt@thekey.com> wrote: More importantly, was this r= equirement stated to Maria at the time of the assessment?=C2=A0 On Tue, Dec 19, 2023 at 9:59=E2=80=AFAM Joey Taylor < joey.taylor@thekey.com > wrote: Good Morning Marc,=C2=A0 The caregiver (Sumera) i= s not a PSW. We hire: 1. PSW 2. RNs from the Country of Origin 3= . Caregivers with experience=C2=A0 Sumera fits into