Re: Mavencare | Call Tracking

From
Angie Markwell <angie.markwell@thekey.com>
To
Matt Neal <mneal@thekey.com>
CC
Kimberly Guerci <kguerci@thekey.com>, Audra Williams <audraw@thekey.com>, Alexa Graziani <agraziani@thekey.com>, Angie Markwell <angie.markwell@thekey.com>, Ken Citron <kcitron@homecareassistance.com>, Lucas Motro <lmotro@thekey.com>, Timothy Thomas <tt@homecareassistance.com>, Ken Citron <kcitron@thekey.com>
Date
Wed, 8 Jun 2022 00:27:55 -0400
Folder
INBOX
--00000000000025b5d105e0e823e1 Content-Type: text/plain; charset="UTF-8" If no response tomorrow Matt, Lucas and or Ken have the same issue of lack of communication and follow-up. Again happy to contact Adam myself. On Tue, Jun 7, 2022 at 11:35 AM Matt Neal wrote: > Yes, please ping him again and cc me and Ken. thanks > > On Tue, Jun 7, 2022 at 8:18 AM Kimberly Guerci wrote: > >> Morning all...I sent an email last week to Nukul re-introducing Alexa to >> him with the list of what she needed assistance with. I have not heard >> back. I can reach out one more time today before anyone else gets >> involved. I can include Matt and Ken as well. Also, I did not include >> Adam since we have been meeting with Nukul weekly about the portal so I >> thought he was best to connect with Alexa. >> >> Let me know if you want me to reach out again. >> >> On Mon, Jun 6, 2022 at 10:50 PM Matt Neal wrote: >> >>> +Ken >>> >>> Alexa, anything else to add on specific requirements before Ken and I go >>> to Adam / Nukul? >>> >>> Best, >>> Matt >>> >>> On Mon, Jun 6, 2022 at 7:37 PM Audra Williams wrote: >>> >>>> Hi Matt and Lucas! >>>> >>>> The call tracking system that works with the Mavencare site is still >>>> not working correctly. This is definitely crippling our chances of >>>> success. Nukul was notified by Alexa and she has still not received a >>>> response back on this even after she reported that it was needed ASAP. >>>> >>>> Getting this setup will dramatically help our paid advertising because >>>> we will be able to optimize off of calls and forms (instead of just forms) >>>> and the results of the lead (instead of just that we got one). >>>> >>>> Would you be able to help push Nukul and/or Adam on this matter? >>>> >>>> If I have forgotten anything please feel free to add to this, Alexa. >>>> >>>> Best, >>>> >>>> -- >>>> Audra Williams >>>> Director of Business Support >>>> *Please note my email has changed:* >>>> audraw@TheKey.com >>>> >>>> (425) 757-7027 >>>> TheKey.com >>>> [image: TheKey] >>>> >>> -- >>> Matt Neal >>> Chief Development Officer >>> * Please note my email has changed: * >>> mneal@thekey.com >>> (925) 285-2599 >>> TheKey.com >>> [image: TheKey] >>> >> --00000000000025b5d105e0e823e1 Content-Type: text/html; charset="UTF-8" Content-Transfer-Encoding: quoted-printable If no response tomorrow Matt, Lucas and or Ken have the sa= me issue of lack of communication and follow-up. Again happy to contact Ada= m myself.=C2=A0 =C2=A0 On Tue, Jun 7, 2022 at 11:35 AM Matt Neal &lt; mneal@thekey.com &gt; wrote: Yes, please p= ing him again and cc me and Ken. thanks On Tue, Jun 7, 2022 at 8:18 AM Kimbe= rly Guerci &lt; kgue= rci@thekey.com &gt; wrote: Morning all...I sent an email last week to Nuk= ul re-introducing Alexa to him with the list of what she needed assistance = with. I have not heard back.=C2=A0 I can reach out one more time today befo= re anyone else gets involved.=C2=A0 I can include Matt and Ken as well.=C2= =A0 Also, I did not include

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