Re: Mavencare | Call Tracking

From
Matt Neal <mneal@thekey.com>
To
Kimberly Guerci <kguerci@thekey.com>
CC
Matt Neal <mneal@thekey.com>, Audra Williams <audraw@thekey.com>, Alexa Graziani <agraziani@thekey.com>, Angie Markwell <angie.markwell@thekey.com>, Ken Citron <kcitron@homecareassistance.com>, Lucas Motro <lmotro@thekey.com>, Timothy Thomas <tt@homecareassistance.com>, Ken Citron <kcitron@thekey.com>
Date
Tue, 7 Jun 2022 08:34:48 -0700
Folder
INBOX
Yes, please ping him again and cc me and Ken. thanks

On Tue, Jun 7, 2022 at 8:18 AM Kimberly Guerci <kguerci@thekey.com> wrote:

> Morning all...I sent an email last week to Nukul re-introducing Alexa to
> him with the list of what she needed assistance with. I have not heard
> back.  I can reach out one more time today before anyone else gets
> involved.  I can include Matt and Ken as well.  Also, I did not include
> Adam since we have been meeting with Nukul weekly about the portal so I
> thought he was best to connect with Alexa.
>
> Let me know if you want me to reach out again.
>
> On Mon, Jun 6, 2022 at 10:50 PM Matt Neal <mneal@thekey.com> wrote:
>
>> +Ken
>>
>> Alexa, anything else to add on specific requirements before Ken and I go
>> to Adam / Nukul?
>>
>> Best,
>> Matt
>>
>> On Mon, Jun 6, 2022 at 7:37 PM Audra Williams <audraw@thekey.com> wrote:
>>
>>> Hi Matt and Lucas!
>>>
>>> The call tracking system that works with the Mavencare site is still not
>>> working correctly.  This  is definitely crippling our chances of
>>> success.  Nukul was notified by Alexa and she has still not received a
>>> response back on this even after she reported that it was needed ASAP.
>>>
>>> Getting this setup will dramatically help our paid advertising because
>>> we will be able to optimize off of calls and forms (instead of just forms)
>>> and the results of the lead (instead of just that we got one).
>>>
>>> Would you be able to help push Nukul and/or Adam on this matter?
>>>
>>> If I have forgotten anything please feel free to add to this, Alexa.
>>>
>>> Best,
>>>
>>> --
>>> Audra Williams
>>> Director of Business Support
>>> *Please note my email has changed:*
>>> audraw@TheKey.com
>>> <https://brand.thekey.com/esg/Audra.Williams@TheKey.com>
>>> (425) 757-7027
>>> TheKey.com <https://www.thekey.com/>
>>> [image: TheKey] <https://homecareassistance.com/>
>>>
>> --
>> Matt Neal
>> Chief Development Officer
>> * Please note my email has changed: *
>> mneal@thekey.com <https://brand.thekey.com/esg/mneal@thekey.com>
>> (925) 285-2599
>> TheKey.com <https://www.thekey.com/>
>> [image: TheKey] <https://homecareassistance.com/>
>>
>

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