Re: Discrepancies in CSM incentive hours

From
Cheryl Cartwright <ccartwright@thekey.com>
To
Amabile Lopez <amabile.lopez@thekey.com>
CC
Timothy Thomas <tt@thekey.com>
Date
Tue, 7 Mar 2023 12:39:37 -0500
Folder
INBOX
--0000000000003e096e05f652e66c Content-Type: text/plain; charset="UTF-8" Content-Transfer-Encoding: quoted-printable Hi Amabile, What is DART and how do I reach them? -C On Tue, Mar 7, 2023 at 12:14=E2=80=AFAM Amabile Lopez wrote: > Hi Cheryl, > This is a DART question,, I'm not sure how the AP is set up. > > Thank you! > > On Mon, Mar 6, 2023 at 7:52=E2=80=AFAM Cheryl Cartwright > wrote: > >> Hi Amabile, >> >> I am confused about the AP incentive amounts. I have attached here a >> screenshot of Vanja's hours for February. There are two different billab= le >> hours listed and neither of them are correct. Can you walk me through wh= at >> I am looking at? >> >> Thanks, >> >> Cheryl >> >> -- >> *Cheryl Cartwright* >> *Regional, Client Success, Canada * >> Home Care Assistance >> Office: 416-488-8777 >> Toronto, ON (EST) >> torontohomecareassistance.ca >> --- >> Read Our Testimonials >> Join Our Newsletter >> >> We Are Hiring! >> >> Champions of Longevity >> ccartwright@homecareassistance.com >> > > > -- > Amabile Lopez (Ah-Mah-Bee-Leh) > Senior Commission and Compensation Analyst > * Please note my email has changed: * > amabile.lopez@thekey.com > > > TheKey.com > [image: TheKey] > --=20 *Cheryl Cartwright* *Regional, Client Success, Canada * Home Care Assistance Office: 416-488-8777 Toronto, ON (EST) torontohomecareassistance.ca --- Read Our Testimonials Join Our Newsletter We Are Hiring! Champions of Longevity ccartwright@homecareassistance.com --0000000000003e096e05f652e66c Content-Type: text/html; charset="UTF-8" Content-Transfer-Encoding: quoted-printable Hi Amabile, What is DART and how do I r= each them? -C On Tue, Mar 7, 2023 at 12:14=E2= =80=AFAM Amabile Lopez &lt; amab= ile.lopez@thekey.com &gt; wrote: Hi=C2=A0Cheryl, This is a DART que= stion,, I&#39;m not sure how the AP is set up. Tha= nk you! On Mon, Mar 6, 2023 at 7:52=E2=80=AFAM Cheryl Cartwright &lt; ccartwright@thek= ey.com &gt; wrote: Hi Amabile, I am confused about t= he AP incentive amounts. I have attached here a screenshot=C2=A0of Vanja&#3= 9;s hours for February. There are two different billable hours listed and n= either=C2=A0of them are correct. Can you walk me through what I am looking = at? Thanks, Cheryl -- Cheryl Cartwright Regional, Client Succe= ss, Canada=C2=A0 Home Care Assistance= Office:=C2=A0<a href=3D"tel:4164888777" style= =3D"color:rgb(17,85,204)" ta

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