Re: Discrepancies in CSM incentive hours

From
Amabile Lopez <amabile.lopez@thekey.com>
To
Cheryl Cartwright <ccartwright@thekey.com>
CC
Timothy Thomas <tt@thekey.com>
Date
Mon, 6 Mar 2023 21:13:51 -0800
Folder
INBOX
--00000000000049e04f05f6487cad Content-Type: text/plain; charset="UTF-8" Content-Transfer-Encoding: quoted-printable Hi Cheryl, This is a DART question,, I'm not sure how the AP is set up. Thank you! On Mon, Mar 6, 2023 at 7:52=E2=80=AFAM Cheryl Cartwright wrote: > Hi Amabile, > > I am confused about the AP incentive amounts. I have attached here a > screenshot of Vanja's hours for February. There are two different billabl= e > hours listed and neither of them are correct. Can you walk me through wha= t > I am looking at? > > Thanks, > > Cheryl > > -- > *Cheryl Cartwright* > *Regional, Client Success, Canada * > Home Care Assistance > Office: 416-488-8777 > Toronto, ON (EST) > torontohomecareassistance.ca > --- > Read Our Testimonials > Join Our Newsletter > > We Are Hiring! > > Champions of Longevity > ccartwright@homecareassistance.com > --=20 Amabile Lopez (Ah-Mah-Bee-Leh) Senior Commission and Compensation Analyst * Please note my email has changed: * amabile.lopez@thekey.com TheKey.com [image: TheKey] --00000000000049e04f05f6487cad Content-Type: text/html; charset="UTF-8" Content-Transfer-Encoding: quoted-printable Hi=C2=A0Cheryl, This is a DART question,, I&#39;m not = sure how the AP is set up. Thank you! On Mon,= Mar 6, 2023 at 7:52=E2=80=AFAM Cheryl Cartwright &lt; ccartwright@thekey.com &gt; wrote: Hi Amabile, I am confused about the AP incentive amounts. I have attach= ed here a screenshot=C2=A0of Vanja&#39;s hours for February. There are two = different billable hours listed and neither=C2=A0of them are correct. Can y= ou walk me through what I am looking at? Thanks, Cheryl -- Cheryl Cartwright Regional, Client Success, Canada=C2=A0 Home Care Assistance Office:=C2= =A0 416-488-8777 Toronto, ON (EST) torontohomecareassistance.ca --- R= ead Our Testimonials Join Our Newsle= tter <a href=3D"https://homecareassistance.com/caree

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