--001a113e9578b7e45b0552f3f8fb Content-Type: text/plain; charset="UTF-8" Content-Transfer-Encoding: quoted-printable This looks great Matt! Thanks so much for sharing. On Mon, Jun 26, 2017 at 8:49 PM, Home Care Assistance Waterloo & Guelph wrote: > Thank you for the meeting notes and the attached documents. > > As far as the point #3 is concerned, happy to help out. Let us know. > Please see an invitation attached. > > > Best regards, > > Matt > > > *Matt Vijayan, B.Sc., MBA, CCPE* > > > *CEO* > > *Home Care Assistance of Waterloo & Wellington* > 324 Highland Rd W, Unit 12A > Kitchener, ON, N2M 5G2 > Tel: 519-954-2111 > Cell: 647-992-0224 > > *Changing the Way the World Ages* > > *www.homecareassistancewaterloo.ca > * > *www.homecareassistanceguelph.ca * > > Balanced Care Method > Hospital to Home Care > Review our Book Series > > Cognitive Therapeutics > Connect on LinkedIn > > Like us on Facebook > > Follow me on Twitter > Read our Reviews > Watch our Videos > Subscribe to our Blog > > > > On Mon, Jun 26, 2017 at 10:28 PM, Jim Wiegers jwiegers@homecareassistance.com> wrote: > >> All, >> >> Thank you for a stimulating call this past Friday. Below are the notes >> from our meeting. As discussed, two examples of communication of rate >> increases are attached. Please let me know if I missed anything and I wi= ll >> be be glad to add. >> >> >> >> >> Questions for Canadian Cohort Group >> >> 1. Discussion around recent Littler webinar takeaways and further >> questions. >> >> =C2=B7 Highly likely increase in minimum wages will get passed. >> >> =C2=B7 How did HCA corporate prepare for increases most recently= in >> California? Answer =E2=80=93 Through various forms of written communicat= ion (letter >> to clients attached) and verbal communication on a case by case basis. >> Outcome was that most cases were retained, a smaller amount were lost as >> well as some margin compression in others. >> >> =C2=B7 On balance, most of the increase was passed through the v= ia a >> rate increase or a stepped rate increase. >> >> =C2=B7 What if any similarities are there from the California >> experience that we can learn from? >> >> =C2=B7 The potential unionization of one site to another was >> discussed, a lot of ambiguity still around this issues that needs to be >> understood. The general answer was that at least in the western province= s, >> the anecdotal evidence pointed towards that the interest level was not h= igh >> amongst the employees to unionize and saw no benefit in doing so. >> >> =C2=B7 Action item =E2=80=93 Can Littler put together a more poi= nted >> presentation towards our industry and region (Ontario)? =E2=80=93 Potent= ial issues, >> action and impact of new legislation. >> >> >> >> 2. Discussion against selling against provincial home care. >> >> =C2=B7 Structurally the provinces are not aligned to support hom= e >> care. >> >> =C2=B7 Very limited to hours (3) and in usual cases 1 hour is wh= at >> clients receive. >> >> =C2=B7 Wait tim