--001a114fa1b8603a3f0552e8f57c Content-Type: multipart/alternative; boundary="001a114fa1b8603a390552e8f57a" --001a114fa1b8603a390552e8f57a Content-Type: text/plain; charset="UTF-8" Content-Transfer-Encoding: quoted-printable Thank you for the meeting notes and the attached documents. As far as the point #3 is concerned, happy to help out. Let us know. Please see an invitation attached. Best regards, Matt *Matt Vijayan, B.Sc., MBA, CCPE* *CEO* *Home Care Assistance of Waterloo & Wellington* 324 Highland Rd W, Unit 12A Kitchener, ON, N2M 5G2 Tel: 519-954-2111 Cell: 647-992-0224 *Changing the Way the World Ages* *www.homecareassistancewaterloo.ca * *www.homecareassistanceguelph.ca * Balanced Care Method Hospital to Home Care Review our Book Series Cognitive Therapeutics Connect on LinkedIn Like us on Facebook Follow me on Twitter Read our Reviews Watch our Videos Subscribe to our Blog On Mon, Jun 26, 2017 at 10:28 PM, Jim Wiegers wrote: > All, > > Thank you for a stimulating call this past Friday. Below are the notes > from our meeting. As discussed, two examples of communication of rate > increases are attached. Please let me know if I missed anything and I wil= l > be be glad to add. > > > > > Questions for Canadian Cohort Group > > 1. Discussion around recent Littler webinar takeaways and further > questions. > > =C2=B7 Highly likely increase in minimum wages will get passed. > > =C2=B7 How did HCA corporate prepare for increases most recently = in > California? Answer =E2=80=93 Through various forms of written communicati= on (letter > to clients attached) and verbal communication on a case by case basis. > Outcome was that most cases were retained, a smaller amount were lost as > well as some margin compression in others. > > =C2=B7 On balance, most of the increase was passed through the vi= a a > rate increase or a stepped rate increase. > > =C2=B7 What if any similarities are there from the California > experience that we can learn from? > > =C2=B7 The potential unionization of one site to another was > discussed, a lot of ambiguity still around this issues that needs to be > understood. The general answer was that at least in the western provinces= , > the anecdotal evidence pointed towards that the interest level was not hi= gh > amongst the employees to unionize and saw no benefit in doing so. > > =C2=B7 Action item =E2=80=93 Can Littler put together a more poin= ted > presentation towards our industry and region (Ontario)? =E2=80=93 Potenti= al issues, > action and impact of new legislation. > > > > 2. Discussion against selling against provincial home care. > > =C2=B7 Structurally the provinces are not aligned to support home > care. > > =C2=B7 Very limited to hours (3) and in usual cases 1 hour is wha= t > clients receive. > > =C2=B7 Wait time is high. > > =C2=B7 Different people most times. > > =C2=B7 Bureaucratic service in nature. > > =C2=B7 HCA services has so many different services and at a much > higher level that they need to be