--0000000000000d580c05ef4005a7 Content-Type: multipart/alternative; boundary="0000000000000d580a05ef4005a6" --0000000000000d580a05ef4005a6 Content-Type: text/plain; charset="UTF-8" FYI - this was the email regarding the 3 Canadian users that need to click on the SF link have received this week. IT has reached out to them multiple times and we're now escalating to regional heads etc. If they have questions, they can reach out to Aaron Baik to trigger the email again. *Shawntel Sousa* *Denis Yancy* *Melissa Caltagirone* ---------- Forwarded message --------- From: Phil Chanda Date: Tue, Dec 6, 2022 at 3:22 PM Subject: Fwd: Salesforce: Email Transition from HomeCareAssistance.com to TheKey.com To: Timothy Thomas Cc: Aaron Baik , Terrence Vetter , Angie Markwell Hi Timothy, Happy Tuesday. The following 3 people should have received an email requesting a change to their Salesforce account email address (see image below for an example) from *"**QA_SUPPORT@salesforce.com ".* Shawntel Sousa Denis Yancy Melissa Caltagirone Could you please make sure that they click on the link that was auto-triggered via Salesforce. We are cleaning up our Salesforce accounts for everyone who has a SF login. This was not spam or a phishing attempt, but was an automated Salesforce email to switch your email address from HomeCareAssistance.com to TheKey.com. The Salesforce have tried to reach out to them individually to click on the link, but have not been successful. Could you please have them do this in the next 72 hours? Please let me know if you have any questions or concerns. I've cc'ed Terrence Vetter on this thread (our Head of IT and Security) so that he can allay any phishing concerns. Thanks, Phil [image: Screen Shot 2022-11-29 at 6.10.46 PM.png] --0000000000000d580a05ef4005a6 Content-Type: text/html; charset="UTF-8" Content-Transfer-Encoding: quoted-printable FYI - this was the email regarding the 3 Canadian users th= at need to click on the SF link have received this week.=C2=A0 IT has reach= ed out to them multiple=C2=A0times and we're now escalating to regional= heads etc.=C2=A0 If they have questions, they can reach out to Aaron B= aik to trigger the email again.=C2=A0 Shawnte= l Sousa Denis Yancy Melis= sa=C2=A0 Caltagirone ---------- Forwarded message --------- From: Phil Chanda < phil.c= handa@thekey.com > Date: Tue, Dec 6, 2022 at 3:22 PM Sub= ject: Fwd: Salesforce: Email Transition from HomeCareAssistance.com to TheK= ey.com To: Timothy Thomas < tt@thekey.com > Cc: Aaron Baik < abaik@thekey.com >, Terrence Vetter &= lt; terrence= .vetter@thekey.com >, Angie Markwell < angie.markwell@thekey.com > H= i Timothy, Happ= y Tuesday.=C2=A0 The following 3 people should have received an email requesting a c= hange to their Salesforce account email address (see image below for an exa= mple) from " QA_SUPPORT@sal= esforce.com ". =C2=A0=C2=A0 <span style=