--000000000000cacfb2060680964e Content-Type: multipart/alternative; boundary="000000000000cacfb0060680964d" --000000000000cacfb0060680964d Content-Type: text/plain; charset="UTF-8" Content-Transfer-Encoding: quoted-printable Hi Maria, Please let Vashon/John know once you have reviewed payment options with the family. Thanks, *Sumira Suthesan* Accounts Receivable Specialist T: 438-230-3887 ext.1070006 www.TheKey.com [image: TheKey] On Thu, Sep 28, 2023 at 2:06=E2=80=AFPM Sumira Suthesan wrote: > Hi Vashon/ John, > > Please let me know when payment has been processed and received in the > bank. > I will send the billing team the statement after confirmation is received > from you. > > Thanks, > *Sumira Suthesan* > Accounts Receivable Specialist > T: 438-230-3887 ext.1070006 > www.TheKey.com > [image: TheKey] > > > On Thu, Sep 28, 2023 at 11:27=E2=80=AFAM Timothy Thomas w= rote: > >> The client passed away so the account must have been frozen. Please spea= k >> with @Maria Licoudis to review options for >> payment with the family. >> >> On Thu, Sep 28, 2023 at 11:14=E2=80=AFAM Sumira Suthesan > sumira.suthesan@thekey.com> wrote: >> >>> Hi Vashon, >>> >>> Can you please let John know the payment got rejected for Dusty Solomon= ? >>> >>> I'm waiting for Billing HelpDesk to create a FreshDesk ticket for me. >>> Please let me know when the payment is deleted in QB, so I can run >>> another statement. >>> >>> Thanks, >>> *Sumira Suthesan* >>> Accounts Receivable Specialist >>> T: 438-230-3887 ext.1070006 >>> www.TheKey.com >>> [image: TheKey] >>> >>> >>> On Thu, Sep 28, 2023 at 11:07=E2=80=AFAM Vashon Palloo >>> wrote: >>> >>>> Hey Sumira, >>>> >>>> Looks like one of the payments belonged to Dusty Solomon. >>>> >>>> [image: image.png] >>>> >>>> On Thu, Sep 28, 2023 at 10:35=E2=80=AFAM Tim Thomas wrote: >>>> >>>>> You need to go into the EFT platform and you can find it under return= s. >>>>> >>>>> >>>>> [image: PastedGraphic-1.tiff] >>>>> >>>>> *Tim Thomas Sr.* >>>>> *514: 726 7647* >>>>> >>>>> tthomas@thekey.com >>>>> >>>>> >>>>> >>>>> >>>>> >>>>> >>>>> On Sep 28, 2023, at 10:18 AM, Vashon Palloo >>>>> wrote: >>>>> >>>>> Hi Tim, >>>>> >>>>> Does it give you a client name, location, etc? Anything to help me >>>>> narrow down who this was for? >>>>> >>>>> On Thu, Sep 28, 2023 at 10:10=E2=80=AFAM Sumira Suthesan >>>> sumira.suthesan@thekey.com> wrote: >>>>> >>>>>> Hi Tim, >>>>>> >>>>>> Vashon has taken over payment processing for all Canadian sites. >>>>>> >>>>>> @Vashon Palloo Please note that there is >>>>>> an EFT reject showing in our bank account in the amount of $4,425.38= on >>>>>> September 27th. >>>>>> >>>>>> Thanks, >>>>>> >>>>>> *Sumira Suthesan* >>>>>> Accounts Receivable Specialist >>>>>> T: 438-230-3887 ext.1070006 >>>>>> www.TheKey.com >>>>>> [image: TheKey] >>>>>> >>>>>> >>>>>> On Thu, Sep 28, 2023 at 10:01=E2=80=AFAM Tim Thomas >>>>>> wrote: >>>>>> >>>>>>> Hi Sumira, >>>>>>> >>>>>>> I have an EFT reject showing in our bank account in the a