--00000000000013e58c0608b6dc9c Content-Type: text/plain; charset="UTF-8" Content-Transfer-Encoding: quoted-printable Can someone remind me what date Canada went onto FRAX after hours? I want to make sure I have it in my notes correctly. Thanks! On Fri, Oct 27, 2023 at 11:20=E2=80=AFAM Megan Heinen = wrote: > Yikes. > > On Fri, Oct 27, 2023 at 6:08=E2=80=AFAM Timothy Thomas wr= ote: > >> Here's an example of the no office - have a listen to this call. >> >> @Gabrielle Wolfe Here's another coaching >> opportunity. Also the zip code reference is really throwing off the >> callers, they immediately know they're dealing with America. When will >> there be a solution to this? >> >> Thanks, >> Tim >> >> On Thu, Oct 26, 2023 at 4:38=E2=80=AFPM Megan Heinen wrote: >> >>> Hi team, >>> >>> Here >>> >>> are the latest Canada calls. Please take a look at the ones marked in r= ed. >>> Overall, not a ton missed, however I did notice that a lot were closed = and >>> say "No Office". I wonder what's going on there. Thank you! >>> >>> Megan >>> >>> >>> -- >>> Megan Heinen >>> Head of Consumer Marketing >>> * Please note my email has changed: * >>> mheinen@thekey.com >>> (650) 416-1526 Ext. 181526 >>> TheKey.com >>> [image: TheKey] >>> >> >> >> -- >> Tim Thomas >> Head of Canada Division >> *Please note my email has changed:* >> tt@TheKey.com >> (514) 591-9387 >> TheKey.ca >> [image: TheKey] >> > --=20 Alexa Graziani Senior Marketing Manager - Consumer Growth * Please note my email has changed: * agraziani@thekey.com (650) 416-1538 Ext. 181538 TheKey.com [image: TheKey] --00000000000013e58c0608b6dc9c Content-Type: text/html; charset="UTF-8" Content-Transfer-Encoding: quoted-printable Can someone remind me what date Canada went onto FRAX afte= r hours? I want to make sure I have it in my notes correctly. Thanks! = On Fri= , Oct 27, 2023 at 11:20=E2=80=AFAM Megan Heinen < mheinen@thekey.com > wrote: Yikes.=C2=A0 On Fri, Oct 2= 7, 2023 at 6:08=E2=80=AFAM Timothy Thomas < tt@thekey.com > wrote: Here's an example o= f the no office - have a listen to this call. @Gabrielle = Wolfe =C2=A0Here's another coaching opportunity. Also the zip code r= eference is really throwing off the callers, they immediately know they'= ;re dealing with America. When will there be a solution to this? Thanks, Tim On Thu, Oct 26, 2023 at 4:38= =E2=80=AFPM Megan Heinen < mheinen@thekey.com > wrote: Hi team, = Here are t= he latest Canada calls. Please take a look at the ones marked in red. Overa= ll, not a ton missed, however I did notice that a lot were closed and say &= quot;No Office". I wonder what's=C2=A0going on there. Thank you! Megan -- <font style=3D"font-family:Arial,Helvetica,sans-serif;font-weig