--0000000000006945b6062b1fd52e Content-Type: multipart/alternative; boundary="0000000000006945b5062b1fd52d" --0000000000006945b5062b1fd52d Content-Type: text/plain; charset="UTF-8" Content-Transfer-Encoding: quoted-printable Hi Timothy, The vendor is set up with Net 15. It looks like the invoice is pending approval. Hello Kendra, Please review and approve the invoice for payment. https://thekey.coupahost.com/invoices/21508 [image: image.png] *Thank you,* *Hailey Nguyen* *Accounts Payable Specialist* *Hailey.Nguyen@thekey.com * *TheKey.com* On Tue, Jan 7, 2025 at 7:36=E2=80=AFAM Timothy Thomas wrote= : > Hailey, is this vendor set to net 45? If so, can we please update to net > 30? > > On Tue, Jan 7, 2025 at 10:17=E2=80=AFAM Abby Cnossen wrote: > >> Thank you Hailey and Tim, >> >> Barbara Laplow has expressed concerns via email about payments frequentl= y >> being late, requiring her to follow up with us monthly to track them dow= n. >> >> *Ms. Laplow has stated that if payments are not made by the last day of >> the month, they will discontinue services*. I am unclear on the payment >> due dates or the reasons for any potential delays. >> >> If you have any insights into this situation or if there is any way I >> can assist, please let me know. >> >> Thank you, >> >> On Mon, Jan 6, 2025 at 2:31=E2=80=AFPM Timothy Thomas wr= ote: >> >>> Thank you for the update. >>> >>> On Mon, Jan 6, 2025 at 2:14=E2=80=AFPM Hailey Nguyen >>> wrote: >>> >>>> Hello Abby, >>>> >>>> I've reached out to my manager and was advised that payment will go ou= t >>>> this Friday, 01/10. >>>> >>>> *Thank you,* >>>> >>>> >>>> *Hailey Nguyen* >>>> >>>> *Accounts Payable Specialist* >>>> >>>> *Hailey.Nguyen@thekey.com * >>>> >>>> *TheKey.com* >>>> >>>> >>>> >>>> >>>> On Mon, Jan 6, 2025 at 9:47=E2=80=AFAM Timothy Thomas = wrote: >>>> >>>>> @Hailey Nguyen Hi Hailey, could you >>>>> provide Abby with an update on the invoice in question below? >>>>> >>>>> Thank you! >>>>> >>>>> On Mon, Jan 6, 2025 at 12:44=E2=80=AFPM Abby Cnossen >>>>> wrote: >>>>> >>>>>> Hi Tim, >>>>>> >>>>>> I hope you=E2=80=99re doing well after the holidays. I=E2=80=99m rea= ching out >>>>>> regarding an outstanding payment for invoice #5050, which was due on >>>>>> 12/24/24. Barb Laplow from Custom Janitorial has informed me that sh= e >>>>>> hasn=E2=80=99t received payment yet (more details are below in her e= mail). >>>>>> >>>>>> I have responded that we will continue cleaning one day per week and >>>>>> are looking into the payment. >>>>>> >>>>>> Kindly advise on the steps we need to take to resolve it promptly. >>>>>> This is new territory for me. >>>>>> >>>>>> Thank you for your help! >>>>>> >>>>>> Best regards, >>>>>> Abby >>>>>> >>>>>> ---------- Forwarded message --------- >>>>>> From: >>>>>> Date: Thu, Jan 2, 2025 at 10:52=E2=80=AFAM >>>>>> Subject: Office Cleaning >>>>>> To: Abby Cnossen >>>>>> >>>>>> >>>>>> Hi Abby, >>>>>> >>>>>> My name is Barb Laplow and I=E2=80=99m the owner of Custom Janitoria