--000000000000ba3e49062b1fdf19 Content-Type: multipart/alternative; boundary="000000000000ba3e48062b1fdf18" --000000000000ba3e48062b1fdf18 Content-Type: text/plain; charset="UTF-8" Content-Transfer-Encoding: quoted-printable Hello Timothy, Looks like Kendra is no longer with The Key. Can you advise who would be the approver for Grand Rapids location? *Thank you,* *Hailey Nguyen* *Accounts Payable Specialist* *Hailey.Nguyen@thekey.com * *TheKey.com* On Tue, Jan 7, 2025 at 7:59=E2=80=AFAM Hailey Nguyen wrote: > Hi Timothy, > > The vendor is set up with Net 15. It looks like the invoice is > pending approval. > > Hello Kendra, > > Please review and approve the invoice for payment. > https://thekey.coupahost.com/invoices/21508 > > [image: image.png] > > *Thank you,* > > > *Hailey Nguyen* > > *Accounts Payable Specialist* > > *Hailey.Nguyen@thekey.com * > > *TheKey.com* > > > > > On Tue, Jan 7, 2025 at 7:36=E2=80=AFAM Timothy Thomas wro= te: > >> Hailey, is this vendor set to net 45? If so, can we please update to net >> 30? >> >> On Tue, Jan 7, 2025 at 10:17=E2=80=AFAM Abby Cnossen wrote: >> >>> Thank you Hailey and Tim, >>> >>> Barbara Laplow has expressed concerns via email about payments >>> frequently being late, requiring her to follow up with us monthly to tr= ack >>> them down. >>> >>> *Ms. Laplow has stated that if payments are not made by the last day of >>> the month, they will discontinue services*. I am unclear on the payment >>> due dates or the reasons for any potential delays. >>> >>> If you have any insights into this situation or if there is any way I >>> can assist, please let me know. >>> >>> Thank you, >>> >>> On Mon, Jan 6, 2025 at 2:31=E2=80=AFPM Timothy Thomas w= rote: >>> >>>> Thank you for the update. >>>> >>>> On Mon, Jan 6, 2025 at 2:14=E2=80=AFPM Hailey Nguyen >>>> wrote: >>>> >>>>> Hello Abby, >>>>> >>>>> I've reached out to my manager and was advised that payment will go >>>>> out this Friday, 01/10. >>>>> >>>>> *Thank you,* >>>>> >>>>> >>>>> *Hailey Nguyen* >>>>> >>>>> *Accounts Payable Specialist* >>>>> >>>>> *Hailey.Nguyen@thekey.com * >>>>> >>>>> *TheKey.com* >>>>> >>>>> >>>>> >>>>> >>>>> On Mon, Jan 6, 2025 at 9:47=E2=80=AFAM Timothy Thomas = wrote: >>>>> >>>>>> @Hailey Nguyen Hi Hailey, could you >>>>>> provide Abby with an update on the invoice in question below? >>>>>> >>>>>> Thank you! >>>>>> >>>>>> On Mon, Jan 6, 2025 at 12:44=E2=80=AFPM Abby Cnossen >>>>>> wrote: >>>>>> >>>>>>> Hi Tim, >>>>>>> >>>>>>> I hope you=E2=80=99re doing well after the holidays. I=E2=80=99m re= aching out >>>>>>> regarding an outstanding payment for invoice #5050, which was due o= n >>>>>>> 12/24/24. Barb Laplow from Custom Janitorial has informed me that s= he >>>>>>> hasn=E2=80=99t received payment yet (more details are below in her = email). >>>>>>> >>>>>>> I have responded that we will continue cleaning one day per week an= d >>>>>>> are looking into the payment. >>>>>>> >>>>>>> Kindly advise on the steps we need to take to resolve