--000000000000e304ab06030ed74c Content-Type: text/plain; charset="UTF-8" Content-Transfer-Encoding: quoted-printable @Timothy Thomas I believe that Schedulers are to finalize the report - I can look over Calgary if that helps? On Wed, Aug 16, 2023 at 12:49=E2=80=AFPM Timothy Thomas wro= te: > Adding @Shyanne Hansen for visibility. > > I've just looked at the ongoing schedule for Emmanuel Uzoh and there > continues to be issues with the payroll rate setups on certain shift date= s. > The instances have not all been updted. This is not a payroll issue as Ir= in > confirmed. This is an operations team issue. > > @Chuck Terlesky We reviewed this together > several weeks ago. Who is reviewing the payroll report prior to finalizin= g? > If we need to set up another training session please let me know. > > On Wed, Aug 16, 2023 at 2:36=E2=80=AFPM Irin Eva wr= ote: > >> Hi Chandani, >> >> Pls note that this is not the payroll's fault. Payroll can pay only what >> shows in their schedules in Clear Care. >> >> If there are issues that their clear care shows the amts but payroll pai= d >> out less or more then payroll can fix that. If there are issues with >> schedules in CC then HR (Who does the booking) need to fix that. >> >> Thanks, >> Irin >> >> On Wed, Aug 16, 2023 at 2:30=E2=80=AFPM Chandani Patel wrote: >> >>> Good Afternoon Team, >>> >>> I am emailing again as I had yet another staff member reach out to me >>> today that he has not been paid at the correct rate. I ran all the numb= ers >>> and it looks like the pay rate changed on June 26th to be $16.00 when h= is >>> original payrate he was hired for is $18.00 and that is what is in the >>> payroll rate as well as what he was being paid until June 25th. There w= ere >>> no new shifts added aor changes made to the schedule and he has been se= eing >>> the same client for quite some time. Based on my calculations we owe hi= m >>> $776.00, which I've added to the payroll sheet for Irin. >>> >>> In this instance he mentioned he was also not paid out OT as it normall= y >>> would calculate anything more than 88 hours for winnipeg. This has not= yet >>> been added into the total of $776.00 that I calculated. >>> >>> I am not sure how long this will go on for, but each payroll I am >>> having to speak to at least 5-8 caregivers between both markets due to >>> payroll discrepancies. >>> Is there something we can do to fix this as I am spending a lot of >>> my time doing payroll discrepancies throughout the week consistently. >>> >>> Thank you and I appreciate all the help and support. >>> >>> -- >>> >>> >>> >>> *Kind Regards, Chandani Patel * >>> *Caregiver Ambassador/ Human Resources* >>> of Calgary, Alberta & Winnipeg, Manitoba >>> *________________________* >>> *Calgary Office: * >>> *403-301-3777**Winnipeg Office: **204-489-6000* >>> *Direct Number:* >>> *403-333-0999* >>> TheKey.ca >>> >>> [image: TheKey] >>> >>> >>> >> >> -- >> >> Irin Nahar Eva, PCP, PLP (CPM) >> >> Payroll Specialist >> >> *647-932