--000000000000304fdb0621c3452b Content-Type: multipart/alternative; boundary="000000000000304fdb0621c3452a" --000000000000304fdb0621c3452a Content-Type: text/plain; charset="UTF-8" Content-Transfer-Encoding: quoted-printable Hi Tim, Quick update, we are still in touch with Yelp trying to reactivate the Surrey listing. Emma and I have a call with them on Thursday and will push them again. Please let me know if you have any questions. Thanks, Phil On Fri, Sep 6, 2024 at 4:19=E2=80=AFPM Timothy Thomas wrote= : > Awesome, thanks for the update! > > On Fri, Sep 6, 2024 at 3:42=E2=80=AFPM Phil Chanda wrote: > >> I was able to reopen GMB Surrey - see image below. It may take awhile t= o >> propagate through to all the listings. >> I am still working on Yelp >> >> [image: Screenshot 2024-09-06 at 3.41.01=E2=80=AFPM.png] >> >> >> On Fri, Sep 6, 2024 at 3:25=E2=80=AFPM Timothy Thomas wr= ote: >> >>> Hi Phil. >>> >>> The office is open and we have renewed the lease. >>> >>> Thank you >>> Tim. >>> >>> On Fri, Sep 6, 2024 at 3:24=E2=80=AFPM Phil Chanda >>> wrote: >>> >>>> Hi Tim, >>>> >>>> Hope you are well. >>>> >>>> Emma notified me that the Vancouver office was marked closed in Google >>>> My Business and Yelp. >>>> >>>> Can you clarify which office you are seeing as closed? When I search, >>>> it looks like West Vancouver is open (see links below). >>>> Yelp: https://www.yelp.com/biz/thekey-west-vancouver >>>> Google My Business: https://g.co/kgs/mLWYYTv >>>> >>>> If this is regarding Surrey/Vancouver, Kira closed this out in June 3, >>>> 2024 because Madonna said it was an expired office. See image below. >>>> >>>> If the office was closed, Kira should have moved Surrey into a service >>>> area listing but kept the Google My Business (GMB) and Yelp listing. = We >>>> should be able to reactivate Yelp and will need to see if we can do it= for >>>> GMB. It will be more difficult to reactivate GMB if the office closed >>>> (e.g., going from "closed" to "service area" is a lot harder versus go= ing >>>> from "closed" to "open with an address") >>>> >>>> Happy to set up a call to discuss if you prefer. >>>> >>>> Thanks, >>>> Phil >>>> >>>>> >>>>> [image: Screenshot 2024-09-06 at 2.50.15=E2=80=AFPM.png] >>>>> >>>>> >>>>>> --000000000000304fdb0621c3452a Content-Type: text/html; charset="UTF-8" Content-Transfer-Encoding: quoted-printable Hi Tim, Quick update, we are still in touch with Yelp tryin= g to reactivate=C2=A0the Surrey listing.=C2=A0 Emma and I have a call with = them on Thursday and will push them again. Pl= ease let=C2=A0me know if you have any questions.=C2=A0 Thanks, Phil = On Fri, Sep 6, 2024 at 4:19=E2=80=AFP= M Timothy Thomas < tt@thekey.com >= wrote: Awe= some, thanks for the update! On Fri, Sep 6, 2024 at 3:42=E2=80=AFPM Phi= l Chanda < ph= il.chanda@thekey.com > wrote: I was able to reopen = GMB Surrey - see image below.=C2=A0 It may take awhile to propagate=C2=A0th= rough to all the listings.=C2=A0=C2=A0 I am still working on Yel