This is a multipart message in MIME format. ------=_NextPart_000_0108_01D3C5ED.62497A60 Content-Type: text/plain; charset="utf-8" Content-Transfer-Encoding: quoted-printable Thank you Tim. That is very helpful. Allan From: Timothy Thomas Sent: Tuesday, March 27, 2018 12:49 PM To: Allan Smith Subject: Re: 2017 tax receipt figures Hi Allan, I'm happy to hear that things are going well with Anthony and that he has m= ore stability with his care staff. We're able to provide a summary invoice but not a breakdown of the time spe= nt on individual tasks. My colleague Sandra will send that over shortly. Best regards to you, Caroline and Anthony. Tim On Tue, Mar 27, 2018 at 11:08 AM, >= wrote: Hi Tim. I hope all is well with you and your colleagues. I am in the process of gathering all of the documentation required to compl= ete Anthony=E2=80=99s 2017 tax returns. Would your accounting department b= e able to give me a consolidated (total) receipt for the 2017 for invoices = paid on behalf of Anthony, please. If this a system challenge, then simply= the figure would be of great assistance. Also, the CRA Tax Return asks for a break down of expenses between * Services related to housekeeping * Services related to personal care and meal delivery * Nursing services. Would Home Care Assistance have a typical breakdown for these categories an= d/or do you know which ones are more acceptable to the CRA? Anthony, and all of us, continue to muddle along in the same care context. = It is not always easy but we have had a bit of care stability since late l= ast Summer which eases the stress factor. Best regards, Allan From: Timothy Thomas > Sent: Monday, August 21, 2017 11:19 AM To: Allan Smith > Subject: End of Service Good morning Allan, I realized this message didn't leave my outbox last week. I just got back t= o the office following a vacation. Sorry for the delay. As we discussed on the phone today, Home Care Assistance is no longer in a = position to provide Anthony Smith with care services. This is due to two fa= ctors. 1. The requested schedule of Saturday, Sunday and Monday from 9am to 1pm is= very difficult to staff with consistent personnel as most HCA employees re= quest occasional weekends off which then requires replacements. 2. Given the change of personnel required, Anthony has had a difficult time= adjusting. He has a times been demeaning towards our staff which has also = resulted in turnover. It is our opinion that Anthony cannot remain in his home environment withou= t 24/7 care. All transfers should also be performed by two caregivers given= Anthony's size and limited mobility. I wish we would have been able to provide a better and more consistent serv= ice to Anthony. Should you have any additional questions, please don't hesi= tate to contact me. All the best to you, Caroline and Anthony. Tim. -- Timothy Thomas Client Care Manager Home Care Assistance (Montr=C3=A9al) Inc. 4464 Ste. Catherine Ouest Westmount, Qu=C3=A9bec H3Z 1R7 Tel: 514 907 5