--000000000000534a500624c3bdcb Content-Type: text/plain; charset="UTF-8" Content-Transfer-Encoding: quoted-printable I figured it out. Waaaaay at the bottom is where the office location section is located now and it wasn=E2=80=99t filled out. It=E2=80=99s strange it moved to the bott= om of the page instead of the top. Best Regards, Shawntel Sousa, LPN Client Success Manager TheKey Calgary Office number: (403) 301-3777 Winnipeg Office Number: (204) 489-6000 Mobile number: (403) 305-6588 On Fri, Oct 18, 2024 at 11:00=E2=80=AFAM Amanda Maldonado wrote: > Hi Shawntel, > > Agreed, this is very strange. Can you give me the postal code, referral > account, and type of caller location that you are using? I want to see if > it is a validation error on our side. > > > Thanks, > > Amanda Maldonado > > > On Fri, 18 Oct at 12:03 PM , Shawntel Sousa > wrote: > Good morning, > > It is very strange because I did enter another lead last night and it > worked out just fine. But for some reason, this specific one will not let > me enter it. I am filling out all the required fields. > > I have filled out salutation, clients, first name, last name, callers, > first name, caller email, caller phone number, caller location, referral > account, postal code. All the required fields. > > It=E2=80=99s letting me do other leads just not this one, I=E2=80=99m baf= fled. > > Best Regards, > Shawntel Sousa, LPN > Client Success Manager > TheKey > > Calgary Office number: (403) 301-3777 > Winnipeg Office Number: (204) 489-6000 > Mobile number: (403) 305-6588 > > > On Fri, Oct 18, 2024 at 9:57=E2=80=AFAM Amanda Maldonado salesforcesupport@homecareassistance.com> wrote: > >> Hi Shawntel, >> >> Can you please provide me with the fields and values you are using to >> create the lead so that I can troubleshoot? >> (fields such as Client Name, Caller Name, phone number, zip code, >> referral account, and any other fields you are completing to create the >> lead). >> >> Thanks, >> Amanda Maldonado >> >> >> >> On Thu, 17 Oct at 3:37 PM , Shawntel Sousa >> wrote: >> >>> Hi team, >>> >>> I continue to get this error when trying to enter a new lead into sale >>> force. Can I please have this corrected for me. >>> >>> Thank you kindly. >>> >>> >>> Best Regards, >>> Shawntel Sousa, LPN >>> Client Success Manager >>> TheKey >>> >>> Calgary Office number: (403) 301-3777 >>> Winnipeg Office Number: (204) 489-6000 >>> Mobile number: (403) 305-6588 >>> >> 981974:611100 > --000000000000534a500624c3bdcb Content-Type: text/html; charset="UTF-8" Content-Transfer-Encoding: quoted-printable I figured it out.=C2=A0 = Waaaaay at the bottom is where the office location sectio= n is located now and it wasn=E2=80=99t filled out. It=E2=80=99s strange it = moved to the bottom of the page instead of the top.=C2=A0 = Best Regards, Shawntel Sousa, LPN= Client Success Manager TheKey Calgary Office number: (403) 3= 01-3777 Winnipeg Office Number: (204) 489-6000 Mobile number: (403) 3= 05-6588 On Fri, Oct 18, 202