Re: Re: Entering new lead - [#981974]

----==_mimepart_6712942fb1882_2203fbc533e96cc225894d Content-Type: text/plain; charset=UTF-8 Content-Transfer-Encoding: quoted-printable Hi Shawntel,=C2=A0 Agreed, this is very strange. Can you give me the = postal code, referral account, and type of caller location that you are u= sing? I want to see if it is a validation error on our side.=C2=A0 = Thanks,=C2=A0 Amanda Maldonado = = On Fri, 18 Oct at 12:03 PM , Shawntel Sousa wrote: Good morning, = = It is very strange because I did enter another lead last night and it wo= rked out just fine. But for some reason, this specific one will not let m= e enter it. I am filling out all the required fields. = = I have filled out salutation, clients, first name, last name, callers, f= irst name, caller email, caller phone number, caller location, referral a= ccount, postal code. All the required fields.=C2=A0 = = It=E2=80=99s letting me do other leads just not this one, I=E2=80=99m ba= ffled.=C2=A0 Best Regards, Shawntel Sousa, LPN Client Success Manager = TheKey Calgary Office number: (403) 301-3777 Winnipeg Office Number: (2= 04) 489-6000 Mobile number: (403) 305-6588 = = = = = = = = On Fri, Oct 18, 2024 at 9:57=E2=80=AFAM Amanda Maldonado wrote: = = = = = Hi=C2=A0Shawntel,=C2=A0 = = Can you please provide me with the fields and values you are using to cr= eate the lead so that I can troubleshoot? (fields such as Client Name, Ca= ller Name, phone number, zip code, referral account, and any other fields= you are completing to create the lead). = = Thanks,=C2=A0 = Amanda Maldonado = = = = = = = On Thu, 17 Oct at 3:37 PM , Shawntel Sousa wrote: = Hi team, = = I continue to get this error when trying to enter a new lead into sale f= orce. Can I please have this corrected for me.=C2=A0 = = Thank you kindly.=C2=A0 = = = Best Regards, Shawntel Sousa, LPN Client Success Manager TheKey Cal= gary Office number: (403) 301-3777 Winnipeg Office Number: (204) 489-6000= Mobile number: (403) 305-6588 ----==_mimepart_6712942fb1882_2203fbc533e96cc225894d Content-Type: text/html; charset=UTF-8 Content-Transfer-Encoding: quoted-printable Hi Shawntel,=C2=A0 Agreed, this is very strange. Can you give me the postal= code, referral account, and type of caller location that you are using? = I want to see if it is a validation error on our side.=C2=A0 Thanks,=C2=A0 Amanda Maldonado On Fri, 18 Oct at 12:03 PM , Shawntel Sousa &= lt;ssousa@homecareassistance.com> wrote: Good morning, It is very strange because I did enter another lead las= t night and it worked out just fine. But for some reason, this specific o= ne will not let me enter it. I am filling out all the required fields. I have filled out salutation, clients, first name, last= name, callers, first name, caller email, caller phone number, caller loc= ation, referral account, postal code. All the required fields.=C2=A0 It=E2=80=99s letting me do other leads just not this on= e, I=E2=80=99m baffled.=C2=A0 Best Regards, Shawntel Sousa, LPN Client S= uccess Manager TheK