--0000000000003fb2e205e77bf9bf Content-Type: text/plain; charset="UTF-8" Content-Transfer-Encoding: quoted-printable I can usually tell by the area code that comes up, but yes this is a better system. Thank you, Dennis Fancy, BSP Care Solutions Manager *Please note my email has changed:* dfancy@thekey.com TheKey.com [image: TheKey] On Tue, Aug 30, 2022 at 4:18 PM Timothy Thomas wrote: > yes i think it should reflect the city to help dennis prepare. > > On Tue, Aug 30, 2022 at 4:33 PM Isabelle La wrote: > >> Hi All, >> >> I just checked the system and Calgary and Winnipeg numbers are listed as >> "CAN Client Inquiry" - let me know if this needs to be stripped out more= to >> be separated as Calgary vs Winnipeg bc as you've had it before, it's alw= ays >> just been the same ring group for both. >> >> Vancouver has been updated to be "Vancouver Client Inquiry" >> >> On Tue, Aug 30, 2022 at 1:06 PM Dennis Fancy wrote: >> >>> Hi Isabelle, >>> >>> Please mark it as =E2=80=9CClient Inquiry=E2=80=9D for consistency with= my other offices. >>> >>> Thanks, >>> >>> Dennis >>> >>> On Tue, Aug 30, 2022 at 2:33 PM Timothy Thomas wrote: >>> >>>> Hi Isabelle, >>>> >>>> As Dennis is now the care solutions manager overseeing Calgary / >>>> Winnipeg and Vancouver, I want to make sure that all inbound calls he >>>> receives are marked correctly as "new client" in 8x8. >>>> >>>> Can you please confirm? >>>> Thanks! >>>> >>>> >>>> -- >>>> Tim Thomas >>>> Head of Canada Division >>>> *Please note my email has changed:* >>>> tt@TheKey.com >>>> (514) 591-9387 >>>> TheKey.com >>>> [image: TheKey] >>>> >>> -- >>> Dennis Fancy, BSP >>> Care Solutions Manager >>> *Please note my email has changed:* >>> dfancy@thekey.com >>> TheKey.com >>> [image: TheKey] >>> >> > > -- > Tim Thomas > Head of Canada Division > *Please note my email has changed:* > tt@TheKey.com > (514) 591-9387 > TheKey.com > [image: TheKey] > --0000000000003fb2e205e77bf9bf Content-Type: text/html; charset="UTF-8" Content-Transfer-Encoding: quoted-printable I can usually tell by the area code that comes up, but yes= this is a better system. Thank you, Dennis Fancy, BSP Care Solutions Manager Please note my ema= il has changed: dfancy@thekey.com TheKey.com <di