--000000000000029d3205e77c1eb6 Content-Type: text/plain; charset="UTF-8" Content-Transfer-Encoding: quoted-printable This has now been updated to reflect: Calgary Client Inquiry Winnipeg Client Inquiry Vancouver Client Inquiry Including Keith for visibility. On Tue, Aug 30, 2022 at 2:22 PM Dennis Fancy wrote: > I can usually tell by the area code that comes up, but yes this is a > better system. > > Thank you, > > Dennis Fancy, BSP > Care Solutions Manager > *Please note my email has changed:* > dfancy@thekey.com > TheKey.com > [image: TheKey] > > > On Tue, Aug 30, 2022 at 4:18 PM Timothy Thomas wrote: > >> yes i think it should reflect the city to help dennis prepare. >> >> On Tue, Aug 30, 2022 at 4:33 PM Isabelle La wrote: >> >>> Hi All, >>> >>> I just checked the system and Calgary and Winnipeg numbers are listed a= s >>> "CAN Client Inquiry" - let me know if this needs to be stripped out mor= e to >>> be separated as Calgary vs Winnipeg bc as you've had it before, it's al= ways >>> just been the same ring group for both. >>> >>> Vancouver has been updated to be "Vancouver Client Inquiry" >>> >>> On Tue, Aug 30, 2022 at 1:06 PM Dennis Fancy wrote: >>> >>>> Hi Isabelle, >>>> >>>> Please mark it as =E2=80=9CClient Inquiry=E2=80=9D for consistency wit= h my other >>>> offices. >>>> >>>> Thanks, >>>> >>>> Dennis >>>> >>>> On Tue, Aug 30, 2022 at 2:33 PM Timothy Thomas wrote: >>>> >>>>> Hi Isabelle, >>>>> >>>>> As Dennis is now the care solutions manager overseeing Calgary / >>>>> Winnipeg and Vancouver, I want to make sure that all inbound calls he >>>>> receives are marked correctly as "new client" in 8x8. >>>>> >>>>> Can you please confirm? >>>>> Thanks! >>>>> >>>>> >>>>> -- >>>>> Tim Thomas >>>>> Head of Canada Division >>>>> *Please note my email has changed:* >>>>> tt@TheKey.com >>>>> (514) 591-9387 >>>>> TheKey.com >>>>> [image: TheKey] >>>>> >>>> -- >>>> Dennis Fancy, BSP >>>> Care Solutions Manager >>>> *Please note my email has changed:* >>>> dfancy@thekey.com >>>> TheKey.com >>>> [image: TheKey] >>>> >>> >> >> -- >> Tim Thomas >> Head of Canada Division >> *Please note my email has changed:* >> tt@TheKey.com >> (514) 591-9387 >> TheKey.com >> [image: TheKey] >> > --000000000000029d3205e77c1eb6 Content-Type: text/html; charset="UTF-8" Content-Transfer-Encoding: quoted-printable This has now been updated to reflect:=C2=A0 = Calgary Client Inquiry Winnipeg Client Inquiry Van= couver Client Inquiry Including Keith for visibili= ty.=C2=A0 On Tue, Aug 30, 2022 at 2:22 PM Dennis Fancy < dfancy@thekey.com > wrote: I can usually = tell by the area code that comes up, but yes this is a better system. Thank you, = Dennis Fancy, BSP Care Solutions = Manager Please note my email has changed: dfancy@thekey.com = <font style=3D"font-family:Arial,Helvetica,sans-serif;font-size:14p=