--00000000000047891a05f394d05f Content-Type: text/plain; charset="UTF-8" Content-Transfer-Encoding: quoted-printable Hi Terence, I have confirmation that the Winnipeg benefits are working. Regarding Lindsay, we will need Tim to remove her from the benefits employer portal. Secondly, we will need to have a person added to her place. We are creating a list of caregivers who qualify for benefits, as questions are being asked daily. Tim will have to get Lindsay removed and then remove the remaining corporate employees - (ie - Lindsay, Dennis and Brian) Let me know if you have any questions and hopefully, we can get this completed as soon as possible. Regards, Chuck On Tue, Jan 31, 2023 at 11:11 AM Terence Barfield wrote: > Thank you for following up with the ambassador in Winnipeg to confirm wit= h > the caregivers that their coverage has been restored. > > The processes for our Winnipeg caregivers relative to > adding/terminating/changing benefits coverage with Canada Life has not > changed. Whomever handled this for the Winnipeg caregivers in the past > should continue to do so. I'd presume that person is LIndsey Fancy since > she is the only person with access to Canada Life's GroupNet employer > portal. > Will you please confirm if that is the case? > Also, if it is Lindsey (or whomever it is now), we need her to ensure tha= t > the corporate employees are removed from the Canada Life policy back to > 12/1 (when the RBC policy was effective). > > Terence Barfield, CEBS (Compliant) > Senior Manager Benefits > **** Upcoming Out of Office Alert: Friday (2/3) **** > > > On Tue, Jan 31, 2023 at 9:20 AM Charles Terlesky cterlesky@homecareassistance.com> wrote: > >> Hi Terence, >> >> I will ask the ambassador for Winnipeg to confirm that the benefits have >> been restored. I will update you once we get a response from one of them= . >> >> Can you confirm the process for new caregivers who qualify for benefits = - >> how they should be added? You mentioned that Lindsay was the only contac= t >> on the file. Does this mean she is the only one who can add caregivers t= o >> the benefits program? Can you update me on this? >> >> Regards, >> Chuck >> >> On Tue, Jan 31, 2023 at 6:46 AM Terence Barfield >> wrote: >> >>> Good Morning - I'm following up on the question from my prior email. >>> Also, I wanted to confirm that our Winnipeg caregivers have been able t= o >>> access their restored benefits with Canada Life. >>> >>> Thanks, >>> Terence Barfield, CEBS (Compliant) >>> Senior Manager Benefits >>> **** Upcoming Out of Office Alert: Friday (2/3) **** >>> >>> >>> On Thu, Jan 26, 2023 at 11:23 AM Terence Barfield >>> wrote: >>> >>>> Good Morning Tim, >>>> >>>> I'm glad to report that Canada Life has completed the reinstatement of >>>> the policy. Any qualified expenses incurred by the covered caregivers= can >>>> be submitted to Canada Life for reimbursement. >>>> >>>> Also, Canada Life has informed me that Lindsey Fancy is the only perso= n >>>> with access