--0000000000005f168806202554fe Content-Type: text/plain; charset="UTF-8" Content-Transfer-Encoding: quoted-printable No they wouldn't be able to bill our insurance directly. Do we have an idea as to how bad of shape our client is as a result of this incident? On Tue, Aug 20, 2024 at 9:49=E2=80=AFAM Diane Mockenhaupt wrote: > Hello, > > No, they have not provided any medical costs yet. He was asking if > the hospital should be billing our insurance. > The incident report and Workers Comp Claim are attached. > > > On Tue, Aug 20, 2024 at 10:48=E2=80=AFAM Timothy Thomas w= rote: > >> Hi Diane, >> >> Yes, let's work with @Steve Koyanagi in legal on >> this. Have they informed us of the medical costs yet? >> >> Steve please see Diane's email below. Did Jennifer Piper review this >> situation with you prior to her departure? >> >> Thanks >> >> On Tue, Aug 20, 2024 at 11:07=E2=80=AFAM Diane Mockenhaupt > dmockenhaupt@thekey.com> wrote: >> >>> Tim, >>> >>> Do you know who I should contact for this situation? >>> >>> On Sunday, August 4, 2024, our caregiver, Lynn Thorton, fainted. >>> Unfortunately, she landed on our client, pushing the client=E2=80=99s c= hair over. >>> The client was injured and taken to the hospital where she spent severa= l >>> nights. We got the message from Frax, reporting the client=E2=80=99s P= OA/nephew >>> had asked =E2=80=9Cwhat are we going to do about it=E2=80=9D. Jennifer= Piper called me >>> before I had a chance to reach out to the POA and told me to inform h= im >>> that TheKey will cover the medical costs. Which I did. I was going to r= each >>> out to legal to ask how to proceed, but Jenniffer said she would manage= . >>> >>> The client is Eleanor Goldsmith. Her nephew is James McVee. We did >>> create a Worker's Comp report saying the client was injured but the >>> caregiver was not. Claim Number 040379-040379000272 >>> >>> Thank you, >>> Diane >>> >>> -- >>> Diane Mockenhaupt >>> General Manager, Chicago Office >>> *Please note my email has changed:* >>> dmockenhaupt@TheKey.com >>> (224) 808-0607 >>> (847) 853-7777 >>> TheKey.com >>> [image: TheKey] >>> >> --0000000000005f168806202554fe Content-Type: text/html; charset="UTF-8" Content-Transfer-Encoding: quoted-printable No they wouldn't be able to bill our = insurance directly.=C2=A0 Do we have an idea as to how b= ad of shape our client is as a result of this incident?=C2=A0 On Tue, = Aug 20, 2024 at 9:49=E2=80=AFAM Diane Mockenhaupt < dmockenhaupt@thekey.com > wrote: Hello, No, they have not provided any medical costs yet.=C2=A0 He was= asking if the=C2=A0hospital should be billing our insurance.=C2=A0=C2=A0 The incident report and Workers Comp Claim are attached. On Tue, Aug 20, 2024 at 10:48=E2=80=AFAM Timothy Thomas < tt@thekey.com > wrote:= Hi Diane, Yes, let's work with=C2=A0 @Steve Koyanagi =C2=A0in legal on this. Have they informed us o= f the medical costs yet? Steve please see Diane= 9;s email below. Did Jennifer Piper review this sit