--00000000000042c75806139ed0df Content-Type: multipart/alternative; boundary="00000000000042c75706139ed0de" --00000000000042c75706139ed0de Content-Type: text/plain; charset="UTF-8" Content-Transfer-Encoding: quoted-printable Both those shifts are canceled in ClearCare. I don't have access to QB or the invoice so I have no idea what she is talking about? On Thu, Mar 14, 2024 at 9:02=E2=80=AFAM Tim Thomas wro= te: > FYI. > > > [image: PastedGraphic-1.tiff] > > *Tim Thomas Sr.* > *514: 726 7647* > > tthomas@thekey.com > > > > > > > Begin forwarded message: > > *From: *Sara Germanotta > *Subject: **Invoice Teresa Germanotta* > *Date: *March 14, 2024 at 8:55:31 AM EDT > *To: *adminmtl@thekey.com > *Cc: *Kim McConnell > > Hello, > > My mother, Teresa Germanotta=E2=80=99s, credit card statement shows charg= es for > February 14th & 15th=E2=80=A6 but she did not receive services on those d= ays. She > had cancelled ahead of time for the 15th and Emma was not able to come on > the 14th. > > Would you please look into these charges and reverse them? I have already > emailed Kim about this but received no response. > > Thanks in advance > Sara > > *Sara Germanotta* > *Sweet Sara Cookie Atelier* > *@sweetsaracookies* on Instagram > Freelance writer, baker & blogger > https://sarasbakingblog.com/ > > > --=20 Joey Taylor *Directeur G=C3=A9n=C3=A9ral/**General Manager* 514-907-5065 TheKey.ca [image: TheKey] --00000000000042c75706139ed0de Content-Type: text/html; charset="UTF-8" Content-Transfer-Encoding: quoted-printable Both those shifts are canceled in ClearCare.=C2=A0 I d= on't have access to QB or the invoice so I have no idea what she is tal= king about?=C2=A0 On Thu, Mar 14, 2024 at 9:02=E2=80=AFAM Tim Thomas &= lt; tthomas@thekey.com > wrote: FYI. = Tim Thomas Sr. 514: 726 7647 tthomas@thekey.com <div dir=3D"auto" style=3D"font-family:Helvetica;font-sty