--0000000000005b35030636bfdf4b Content-Type: multipart/alternative; boundary="0000000000005b35020636bfdf4a" --0000000000005b35020636bfdf4a Content-Type: text/plain; charset="UTF-8" Content-Transfer-Encoding: quoted-printable @Anotte Francois - how is the telus with chuck set up? Are we paying that by card or another method? @Terrence Vetter yes, we can work with the team to gain portal access. I believe the best approach would be to merge the telus accounts and follow the payment method that is setup for the one anotte mentioned Gabriel La Head of IT Operations it@thekey.com Contact IT Support 8am-9pm est @ (888)838-1955 | hca.freshdesk.com TheKey.com [image: TheKey] On Wed, Jun 4, 2025, 10:17=E2=80=AFAM John Andrew Hawkins wrote: > Who is the primary contact on this account and who has the > login information for the account? To clarify, this account is for a > handful of cell phones in Canada? > > On Wed, Jun 4, 2025 at 10:04=E2=80=AFAM Terrence Vetter terrence.vetter@thekey.com> wrote: > >> We would need to add a brex card and budget and use that virtual card. >> >> Gabe, >> Can you work with them to get access to the portal and get a Brex card t= o >> be assigned to the vendor? >> >> Thanks , Terrence >> >> >> On Wed, Jun 4, 2025 at 9:40=E2=80=AFAM Timothy Thomas wr= ote: >> >>> I just ran into a similar issue in Montreal where IT was supposed to >>> have taken over an telecom account but never ended up making a payment = and >>> we fell behind. I'd prefer to move this off the GMs plate if someone ca= n >>> explain the best way forward. Our telecoms companies only accept credit >>> cards. >>> >>> >>> On Tue, Jun 3, 2025 at 5:11=E2=80=AFPM Anotte Francois >> anotte.francois@thekey.com> wrote: >>> >>>> Hi Tim, >>>> >>>> I'm not sure why Dennis is expensing a phone bill from Telus - >>>> >>>> We have an account with Telus, can someone add him to the account? I'v= e >>>> worked with Chuck setting it up, we currently have 4 lines on the acco= unt. >>>> >>>> Is that possible? >>>> >>>> Anotte >>>> >>>> On Tue, Jun 3, 2025 at 5:43=E2=80=AFPM Dennis Fancy wrote: >>>> >>>>> There used to be the option =E2=80=9Ctelephone and internet=E2=80=9D = in the drop down >>>>> menu. This has disappeared. When I click on the magnifying glass I sa= w this >>>>> option but it does not let me select it. It defaults to =E2=80=9Cdire= ctors fees=E2=80=9D >>>>> when I select it. This is a monthly bill for mobile telephone service= . Can >>>>> you please tell me how to properly tag this in the future? >>>>> >>>>> Dennis Fancy, BSP >>>>> General Manager >>>>> (204) 489-6000 >>>>> >>>>> TheKey.ca >>>>> >>>>> [image: TheKey] >>>>> >>>>> >>>>> On Tue, Jun 3, 2025 at 3:59=E2=80=AFPM Lyndsey Organ >>>>> wrote: >>>>> >>>>>> Hi Dennis, >>>>>> >>>>>> We are working through the May accruals and noticed that there is a >>>>>> bill from Telus on Expense Report 18132 that is coded to Other Recei= vables. >>>>>> This account is used for employees who make personal charges on thei= r