--0000000000007d05b3061e6944ae Content-Type: text/plain; charset="UTF-8" Content-Transfer-Encoding: quoted-printable Sounds great! Thank you so much! Best Regards, Shawntel Sousa, LPN Client Success Manager TheKey Calgary Office number: (403) 301-3777 Winnipeg Office Number: (204) 489-6000 Mobile number: (403) 305-6588 On Mon, Jul 29, 2024 at 3:06=E2=80=AFPM Steve Koyanagi wrote: > Revised language per Shawntel's feedback. Thoughts? > > > *Client Directed Home Care Program* > > Should you receive funding from the Client Directed Home Care program, > you agree to provide the written confirmation of coverage from Alberta > Health Services (=E2=80=9CAHS=E2=80=9D) within thirty (30) calendar days = of AHS=E2=80=99 verbal > approval. > > AHS Verbal Approval Amount - Monthly Hours _______________= _ > > You are responsible for payment to us for any difference in coverage > between the verbal and written approvals from AHS. > > Should you receive Services on a holiday, you are responsible for paying > any difference between our Holiday Rate and AHS amount unless you decline > Holiday Services per the Holiday Rate section above. > > > > > On Mon, Jul 29, 2024 at 1:45=E2=80=AFPM Timothy Thomas wr= ote: > >> Looks good. Shawntel has one suggestion below as it relates to these >> clients who typically do not pay out of pocket. We=E2=80=99re forced to = proactively >> move their schedules around for stat holidays. >> >> >> *Tim Thomas* >> Head of Canada Division | *TheKey* >> Mobile: 514.591.9387 >> [image: TheKey] >> >> >> ---------- Forwarded message --------- >> From: Shawntel Sousa >> Date: Mon, Jul 29, 2024 at 2:47=E2=80=AFPM >> Subject: Re: Client Directed Home Care Program Contract Language >> To: Timothy Thomas >> CC: Chuck Terlesky >> >> >> This is good but could we also add a piece that says that they >> acknowledge and accept sole responsibility for adjusting holidays if nee= ded >> and that holidays are still billed at 1.5 times the rate and should the= y >> accept or forget to cancel services on a holiday that they will still be >> responsible for the .5 because CDHC only pays the one times the rate. >> >> >> Of course in more professional wording lol. >> >> Best Regards, >> Shawntel Sousa, LPN >> Client Success Manager >> TheKey >> >> Calgary Office number: (403) 301-3777 >> Winnipeg Office Number: (204) 489-6000 >> Mobile number: (403) 305-6588 >> >> >> On Mon, Jul 29, 2024 at 12:18=E2=80=AFPM Timothy Thomas = wrote: >> >>> Hey. Can you both review this and let me know if you approve this added >>> language for our client consent agreement >>> >>> >>> *Tim Thomas* >>> Head of Canada Division | *TheKey* >>> Mobile: 514.591.9387 >>> [image: TheKey] >>> >>> >>> ---------- Forwarded message --------- >>> From: Steve Koyanagi >>> Date: Mon, Jul 29, 2024 at 1:44=E2=80=AFPM >>> Subject: Client Directed Home Care Program Contract Language >>> To: Tammi Franzese , Timothy Thomas >> tt@thekey.com> >>> >>> >>> *Client Directed Home Care Program* >>> >>>