--000000000000cdd299061e693ac2 Content-Type: text/plain; charset="UTF-8" Content-Transfer-Encoding: quoted-printable Revised language per Shawntel's feedback. Thoughts? *Client Directed Home Care Program* Should you receive funding from the Client Directed Home Care program, you agree to provide the written confirmation of coverage from Alberta Health Services (=E2=80=9CAHS=E2=80=9D) within thirty (30) calendar days of AHS=E2= =80=99 verbal approval. AHS Verbal Approval Amount - Monthly Hours ________________ You are responsible for payment to us for any difference in coverage between the verbal and written approvals from AHS. Should you receive Services on a holiday, you are responsible for paying any difference between our Holiday Rate and AHS amount unless you decline Holiday Services per the Holiday Rate section above. On Mon, Jul 29, 2024 at 1:45=E2=80=AFPM Timothy Thomas wrot= e: > Looks good. Shawntel has one suggestion below as it relates to these > clients who typically do not pay out of pocket. We=E2=80=99re forced to p= roactively > move their schedules around for stat holidays. > > > *Tim Thomas* > Head of Canada Division | *TheKey* > Mobile: 514.591.9387 > [image: TheKey] > > > ---------- Forwarded message --------- > From: Shawntel Sousa > Date: Mon, Jul 29, 2024 at 2:47=E2=80=AFPM > Subject: Re: Client Directed Home Care Program Contract Language > To: Timothy Thomas > CC: Chuck Terlesky > > > This is good but could we also add a piece that says that they acknowledg= e > and accept sole responsibility for adjusting holidays if needed and that > holidays are still billed at 1.5 times the rate and should they accept or > forget to cancel services on a holiday that they will still be responsibl= e > for the .5 because CDHC only pays the one times the rate. > > > Of course in more professional wording lol. > > Best Regards, > Shawntel Sousa, LPN > Client Success Manager > TheKey > > Calgary Office number: (403) 301-3777 > Winnipeg Office Number: (204) 489-6000 > Mobile number: (403) 305-6588 > > > On Mon, Jul 29, 2024 at 12:18=E2=80=AFPM Timothy Thomas w= rote: > >> Hey. Can you both review this and let me know if you approve this added >> language for our client consent agreement >> >> >> *Tim Thomas* >> Head of Canada Division | *TheKey* >> Mobile: 514.591.9387 >> [image: TheKey] >> >> >> ---------- Forwarded message --------- >> From: Steve Koyanagi >> Date: Mon, Jul 29, 2024 at 1:44=E2=80=AFPM >> Subject: Client Directed Home Care Program Contract Language >> To: Tammi Franzese , Timothy Thomas > tt@thekey.com> >> >> >> *Client Directed Home Care Program* >> >> Should you receive funding from the Client Directed Home Care program, >> you agree to provide confirmation of coverage from Alberta Health Servic= es >> (=E2=80=9CAHS=E2=80=9D) within thirty (30) calendar days of AHS=E2=80=99= verbal approval. >> >> AHS Verbal Approval Amount - Monthly Hours ______________= __ >> >> You are responsible for payment to us for any difference i