--000000000000081b4c060c7f3f8f Content-Type: multipart/alternative; boundary="000000000000081b4b060c7f3f8e" --000000000000081b4b060c7f3f8e Content-Type: text/plain; charset="UTF-8" Content-Transfer-Encoding: quoted-printable - Clients who wish to use only the allotted hours covered by the government will not incur a service fee. Yes, they will always pay for kilometres if we drive them- this must be stated in the contract. If the= y wish for us to drive them, then they must provide a credit card. That is the only option. - Clients that schedule care beyond the allotted covered hours will pay our private rate of $36-$40 hour. They must provide a payment option to schedule care above their allotted hours. Your examples make sense to me. Chuck On Thu, Dec 14, 2023 at 2:37=E2=80=AFPM wrote: > Hi Everyone, > > > > Based on the notes Chuck sent my understanding is that you would prefer t= o > continue to hold billing in ClearCare for CDHC clients until the letter i= s > received, is this correct? I gave this process some thought and have a > compromise that would allow us to bill private pay amounts immediately to > reduce the impact of the cash flow delays from holding CDHC billing, but = it > would require a heavier load of manual intervention on the front end. I= =E2=80=99ve > outlined this process and some additional questions I have below. I=E2=80= =99ll set > up time for us to go over this together next week as well. > > > > *Questions:* > > - Chucks notes mention the client would not have a fee for services > with CDHC. > > > 1. Does this mean the future state is that CDHC clients billing rates > will not exceed the CDHC coverage rate and mileage will no longer be > billable? > > > 1. 57% of current CDHC clients have billing rates exceed CDHC > coverage. > - This means they have a private pay responsibility for the > difference billed. > 2. 21% of CDHC clients were billed mileage, which is not covered > by CDHC. > 1. Will we be limiting client care hours to only the CDHC covered > hours so there is no risk of client responsibility? > - To confirm, the expectation for new CDHC clients would still be that > any dates of service unable to be submitted to CDHC due to delays of 5= 9+ > days for letter receipt would be the client responsibility. Is that > correct? > > > > *Suggested Compromise:* > > - For each client care shift, scheduling would add a manual shift for > the private pay client responsibility. > 1. Shift 1 =E2=80=93 Billable and Payable shift at the CDHC rate. > - This shift would have the CDHC Authorization attached. > 2. Shift 2 =E2=80=93 Manual bill only shift, matching shift 1 added= after > completion. > - Billable at the private pay hourly difference, but not payable= . > - For example: Client rate $40 - $32.95 CDHC coverage =3D $7.= 05 > client responsibility per hour. > - This shift would *not* have the CDHC authorization attached. > 3. Example: > - CDHC continue to bill Bi-Weekly. > 1. Billing to finalize private pay client res