--0000000000008fedf40627ecfb33 Content-Type: text/plain; charset="UTF-8" Content-Transfer-Encoding: quoted-printable Sounds great, thanks for the update! Have a great holiday, and happy Thanksgiving. Regards, Chuck On Wed, Nov 27, 2024 at 3:33=E2=80=AFPM Emma Zumsen wrote: > Hey Chuck, > > Thanks for reaching out. I've shared the details with the agency and > they're going to dig in. I'll share what they come back with. Greg and I > are out for the remainder of the week for the Thanksgiving Holiday but I'= ll > monitor emails and be sure to pass along anything I get. > > Thanks, > Emma > > On Wed, Nov 27, 2024 at 4:40=E2=80=AFPM Chuck Terlesky > wrote: > >> Hi Emma, >> >> Tim suggested I reach out to you regarding a concerning trend we=E2=80= =99re >> experiencing with our web leads. Across all our Canadian locations, the = GMs >> have reported a significant decline in web leads, which has deviated fro= m >> our usual patterns. >> >> At our location specifically, we typically receive 3=E2=80=937 leads per= week. >> However, we have not received a single web lead in the past 12 days. Thi= s >> trend appears consistent across all locations, including Toronto, Winnip= eg, >> Vancouver and Calgary. >> >> This drop is particularly alarming as it coincides with a period when we >> historically see an uptick in activity. So far this month, we have recei= ved >> only seven leads in total, which is a notable deviation from our norms a= nd >> raises concerns about our paid search performance. >> >> I am bringing this to your attention in case it warrants further >> investigation or adjustments to the current strategy. Please let me know= if >> you can provide any insight into this trend or if additional information >> from my end would be helpful. >> >> Thank you for your support, and I look forward to hearing from you. >> >> Regards, >> >> Chuck >> -- >> Chuck Terlesky B.A., CCPE >> General Manager >> Winnipeg and Calgary >> >> Calgary: 403-301-3777 >> Winnipeg: 204-489-6000 >> >> TheKey.ca >> >> [image: TheKey] >> >> --=20 Chuck Terlesky B.A., CCPE General Manager Winnipeg and Calgary Calgary: 403-301-3777 Winnipeg: 204-489-6000 TheKey.ca [image: TheKey] --0000000000008fedf40627ecfb33 Content-Type: text/html; charset="UTF-8" Content-Transfer-Encoding: quoted-printable Sou= nds great, thanks for the update! Have a great holiday, and happy Thanksgiv= ing.=C2=A0 = Regards, = Chuck On Wed, N= ov 27, 2024 at 3:33=E2=80=AFPM Emma Zumsen < emma.zumsen@thekey.com > wrote: Hey Chuck, Thanks for reaching out. I've shared the details with the agenc= y and they're going to dig in. I'll share what they come back with.= Greg and I are out for the remainder of the week for the Thanksgiving Holi= day but I'll monitor emails and be sure to pass along anything I get.= =C2=A0 Thanks, Emma On Wed, Nov 27,= 2024 at 4:40=E2=80=AFPM Chuck Terlesky < cterlesky@thekey.com > wrote: Hi Emma, Tim suggested I reach out to you reg= arding a concerning tren