--Apple-Mail-7C8D192C-AF27-489C-B390-C990DA7FC617 Content-Type: text/html; charset=utf-8 Content-Transfer-Encoding: quoted-printable Wil= l, I do not support the uti= lization of check scanners given the cost, need for tracking, etc. Especiall= y given this being one of only a few clients I=E2=80=99ve heard of where thi= s is a problem. Pleas= e feel free to call me at your convenience today if you=E2=80=99d like to ch= at, Sir. Thanks, On Jul 16, 2025, at 7:10=E2=80=AFAM= , eclark@thekey.com wrote: =EF=BB=BF v\:* {behavior:url(#default#VML)= ;} o\:* {behavior:url(#default#VML);} w\:* {behavior:url(#default#VML);} .shape {behavior:url(#default#VML);} @font-face { font-family: Wingdings; } @font-face { font-family: "Cambria Math"; } @font-face { font-family: Calibri; } @font-face { font-family: Verdana; } @font-face { font-family: Aptos; } @font-face { font-family: "Aptos Display"; } @font-face { font-family: "Aptos Narrow"; } @font-face { font-family: Tahoma; } @font-face { font-family: Georgia; } @font-face { } p.MsoNormal, li.MsoNormal, div.MsoNormal { margin: 0in; font-size: 12pt; fon= t-family: Aptos, sans-serif; } a:link, span.MsoHyperlink { color: blue; text-decoration: underline; } span.gmailsignatureprefix { } span.EmailStyle19 { font-family: "Aptos Narrow", sans-serif; color: windowte= xt; } .MsoChpDefault { font-size: 10pt; } @page WordSection1 { size: 8.5in 11in; margin: 1in; } div.WordSection1 { page: WordSection1; } ol { margin-bottom: 0in; } ul { margin-bottom: 0in; } Hel= lo Will- Please note we have not called this client and threatened to terminate s= ervices, as Lito shared below those are automated email messages that go out= companywide when an invoice is past due. The last outbound call we made to t= his client on record is 6/30/25.  = ; <image002.jpg> The balance for this= client is $26,606.58, aging shown below, her invoices go back to 6/4/2025, s= o she=E2=80=99s paying about 45 days late in the case of this one invoice. I= ts all about the tone of course, but I would offer it appropriate for a clie= nt to get some level of messaging when their balance is past due. I look for= ward to hearing from you & Laszlo following any additional discussions. <image001.jpg> = Kind regards- Elizabeth Clark Director | TheKey <