Re: IMPORTANT -- Fwd: New After Hours Unicom Message Received

From
Irin Eva <irin.eva@thekey.com>
To
Taneshia Persaud <taneshia.persaud@thekey.com>
CC
Sandra Daoust <sdaoust@homecareassistance.com>, Ali Malik <ali.malik@thekey.com>, Timothy Thomas <tt@thekey.com>
Date
Thu, 21 Jul 2022 10:30:04 -0400
Folder
INBOX
--000000000000731e8605e4518e43 Content-Type: multipart/alternative; boundary="000000000000731e8405e4518e42" --000000000000731e8405e4518e42 Content-Type: text/plain; charset="UTF-8" Content-Transfer-Encoding: quoted-printable Hi Taneshia & Sandra, I spoke with CG and explained to her. She is okay with next pay. So, we don't need e-transfer. I also emailed her with a breakdown of her missed payment. Best Regards, Irin On Thu, Jul 21, 2022 at 8:41 AM Taneshia Persaud wrote: > + @Ali Malik for visibility > Norma Ueda - Payroll Outstanding > > > > On Wed, Jul 20, 2022 at 6:03 PM Sandra Daoust sdaoust@homecareassistance.com> wrote: > >> Hi Irin! >> If we are able to get the net adjustment in Ceridian we can ask Cheryl o= r >> Hua to do an e-transfer. Let me know if you need me. >> I am off tomorrow, but I can help if needed. >> Thanks. >> Sandra >> >> >> >> Sandra Daoust >> >> >> >> *Finance Manager - Canada* >> >> Tel: 514.907.5065 | Fax: 514.221.4265 >> >> sdaoust@homecareassistance.com | Homecareassistancemontreal.ca >> >> >> >> >> >> On Wed, Jul 20, 2022 at 5:08 PM Irin Eva wrote: >> >>> Hi Tanisha, >>> >>> Let me talk with CG. If there is any way we can adjust with next pay. I= f >>> not, then I will speak with Sandra and let you know. >>> >>> Best Regards, >>> Irin >>> >>> On Wed, Jul 20, 2022 at 5:04 PM Taneshia Persaud >> taneshia.persaud@thekey.com> wrote: >>> >>>> Please see attached spreadsheet. >>>> >>>> If we can e-transfer the difference to the caregiver, that would be >>>> great and the best solution. I do have a scheduled call with her tomor= row, >>>> so please let me know if this is doable. >>>> >>>> Many thanks, >>>> >>>> Taneshia >>>> >>>> On Wed, Jul 20, 2022 at 12:12 PM Irin Eva wrote: >>>> >>>>> Hi Taneshia, >>>>> >>>>> The booking deadline for TOR CGs is 12:00pm every Monday (pay week). >>>>> After 12:00pm the time sheet will be locked for payroll, but if we ne= ed to >>>>> adjust her timesheet we can unlock it for you. >>>>> >>>>> Also, we closed payroll every Tuesday (pay week). There is no >>>>> adjustment possible after 12;00pm onTuesday. >>>>> >>>>> Pls let me know if you have any questions and concerns. >>>>> >>>>> Best Regards, >>>>> Irin >>>>> >>>>> On Wed, Jul 20, 2022 at 11:51 AM Taneshia Persaud >>>> taneshia.persaud@thekey.com> wrote: >>>>> >>>>>> [image: Screen Shot 2022-07-20 at 11.45.38 AM.png] >>>>>> >>>>>> On Wed, Jul 20, 2022 at 10:31 AM Taneshia Persaud >>>>> taneshia.persaud@thekey.com> wrote: >>>>>> >>>>>>> Initially, it was a JIRA but when we didn=E2=80=99t get a timely re= sponse, >>>>>>> it was brought up in our weekly meeting twice with everyone >>>>>>> present. Then another email was sent to Nukul (attached). >>>>>>> >>>>>>> >>>>>>> >>>>>>> >>>>>>> On Wed, Jul 20, 2022 at 10:27 AM Timothy Thomas >>>>>>> wrote: >>>>>>> >>>>>>>> Taneshia who have you communicated with at Maventech to get this >>>>>>>> resolved? Should we escalate to Vince or Nukul? There's nothing ou= r payroll >>>>>>>> team can do to hel

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