Re: IMPORTANT -- Fwd: New After Hours Unicom Message Received

From
Taneshia Persaud <taneshia.persaud@thekey.com>
To
Sandra Daoust <sdaoust@homecareassistance.com>, Ali Malik <ali.malik@thekey.com>
CC
Irin Eva <irin.eva@thekey.com>, Timothy Thomas <tt@thekey.com>
Date
Thu, 21 Jul 2022 08:41:02 -0400
Folder
INBOX
--0000000000009ac6f405e45008a3 Content-Type: multipart/alternative; boundary="0000000000009ac6f305e45008a2" --0000000000009ac6f305e45008a2 Content-Type: text/plain; charset="UTF-8" Content-Transfer-Encoding: quoted-printable + @Ali Malik for visibility Norma Ueda - Payroll Outstanding On Wed, Jul 20, 2022 at 6:03 PM Sandra Daoust wrote: > Hi Irin! > If we are able to get the net adjustment in Ceridian we can ask Cheryl or > Hua to do an e-transfer. Let me know if you need me. > I am off tomorrow, but I can help if needed. > Thanks. > Sandra > > > > Sandra Daoust > > > > *Finance Manager - Canada* > > Tel: 514.907.5065 | Fax: 514.221.4265 > > sdaoust@homecareassistance.com | Homecareassistancemontreal.ca > > > > > > On Wed, Jul 20, 2022 at 5:08 PM Irin Eva wrote: > >> Hi Tanisha, >> >> Let me talk with CG. If there is any way we can adjust with next pay. If >> not, then I will speak with Sandra and let you know. >> >> Best Regards, >> Irin >> >> On Wed, Jul 20, 2022 at 5:04 PM Taneshia Persaud > taneshia.persaud@thekey.com> wrote: >> >>> Please see attached spreadsheet. >>> >>> If we can e-transfer the difference to the caregiver, that would be >>> great and the best solution. I do have a scheduled call with her tomorr= ow, >>> so please let me know if this is doable. >>> >>> Many thanks, >>> >>> Taneshia >>> >>> On Wed, Jul 20, 2022 at 12:12 PM Irin Eva wrote: >>> >>>> Hi Taneshia, >>>> >>>> The booking deadline for TOR CGs is 12:00pm every Monday (pay week). >>>> After 12:00pm the time sheet will be locked for payroll, but if we nee= d to >>>> adjust her timesheet we can unlock it for you. >>>> >>>> Also, we closed payroll every Tuesday (pay week). There is no >>>> adjustment possible after 12;00pm onTuesday. >>>> >>>> Pls let me know if you have any questions and concerns. >>>> >>>> Best Regards, >>>> Irin >>>> >>>> On Wed, Jul 20, 2022 at 11:51 AM Taneshia Persaud >>> taneshia.persaud@thekey.com> wrote: >>>> >>>>> [image: Screen Shot 2022-07-20 at 11.45.38 AM.png] >>>>> >>>>> On Wed, Jul 20, 2022 at 10:31 AM Taneshia Persaud >>>> taneshia.persaud@thekey.com> wrote: >>>>> >>>>>> Initially, it was a JIRA but when we didn=E2=80=99t get a timely res= ponse, it >>>>>> was brought up in our weekly meeting twice with everyone present. Th= en >>>>>> another email was sent to Nukul (attached). >>>>>> >>>>>> >>>>>> >>>>>> >>>>>> On Wed, Jul 20, 2022 at 10:27 AM Timothy Thomas >>>>>> wrote: >>>>>> >>>>>>> Taneshia who have you communicated with at Maventech to get this >>>>>>> resolved? Should we escalate to Vince or Nukul? There's nothing our= payroll >>>>>>> team can do to help with this unless you can provide a manual calcu= lation >>>>>>> of what's owed. >>>>>>> >>>>>>> Let me know and I can push for an answer. >>>>>>> >>>>>>> Thanks >>>>>>> >>>>>>> On Wed, Jul 20, 2022 at 10:16 AM Taneshia Persaud >>>>>> taneshia.persaud@thekey.com> wrote: >>>>>>> >>>>>>>> @Irin Eva I can, but at this point I am not >>>>>>>> sure how much she is owed. >>>>>>>> >>>>>

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