Re: URGENT - Myriam Ouimet - New Montreal Client - URGENT - [#1024229]

From
Roxana Cruz <clearcaresupport@homecareassistance.com>
To
joey.taylor@thekey.com
CC
tt@thekey.com, audraw@thekey.com, clearcaresupport@thekey.com, ccartwright@thekey.com, joey.taylor@thekey.com, johnstonm@thekey.com, ccartwright@homecareassistance.com, amanda.maldonado@thekey.com
Date
Thu, 19 Dec 2024 20:56:52 +0000
Folder
INBOX
----==_mimepart_67648893f3147_1d23ff0d41b13401688896c Content-Type: text/plain; charset=UTF-8 Content-Transfer-Encoding: quoted-printable Hi Joseph,=C2=A0 ClearCare support adding Amanda to assist here with = SF error.=C2=A0 Thanks,=C2=A0 = = On Thu, 19 Dec at 3:32 PM , CherylCartwright wrote: This is the error in SF I am seeing: = = CC Integration Status & Notes = {"issue": [{"code": "422", "details": {"text": "validation error: [{u'm= essage': u'Agency matching query does not exist.', u'locations': [{u'colu= mn': 5, u'line': 3}]}]"}, "severity": "error"}], "resourceType": "Operati= onOutcome"} = = = = = On Thu, Dec 19, 2024 at 4:30=E2=80=AFPM Audra Williams wrote: = = = Adding in=C2=A0+Monica Johnston=C2=A0to assist with this as she was hel= ping me before. = = On Thu, Dec 19, 2024 at 12:25=E2=80=AFPM Joey Taylor wrote: = = = = Good Afternoon, We have a new client starting tomorrow Tier 1 that is n= ot integrating from SF to ClearCare. I have attached the message below on= the CC integration status. Can we please have this resolved=C2=A0ASAP. W= e need to start staffing and entering the careplan. Thank you, = = Joey Taylor = Directeur G=C3=A9n=C3=A9ral/General Manager = 514-907-5065 = TheKey.ca=C2=A0=C2=A0 = = = = = = = -- = Audra Williams = Director, Divisional Operations = = (425) 757-7027 = = TheKey.com ----==_mimepart_67648893f3147_1d23ff0d41b13401688896c Content-Type: text/html; charset=UTF-8 Content-Transfer-Encoding: quoted-printable Hi Joseph,=C2=A0 ClearCare support adding Amanda to assist here with SF e= rror.=C2=A0 Thanks,=C2=A0 On Thu, 19 Dec at 3:32 PM , CherylCartwright= &lt;ccartwright@homecareassistance.com&gt; wrote: This is the error in SF I am= seeing: CC Integration Status &amp; Notes = {"issue": [{"code": "422= ", "details": {"text": "validation error: [{u'message': u'Agency matching= query does not exist.', u'locations': [{u'column': 5, u'line': 3}]}]"}, = "severity": "error"}], "resourceType": "OperationOutcome"} On Thu, Dec 19, 2024 at 4:30=E2=80=AFPM Audra Williams &lt; audraw@thekey.com &gt; w= rote: Adding in=C2=A0<a class=3D"gmail_plusreply" id=3D"m_72290601= 7525042982plusReplyChip-

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