--00000000000073b3740629a5dc90 Content-Type: text/plain; charset="UTF-8" Content-Transfer-Encoding: quoted-printable Good Afternoon, I built the client manually in Clearcare: https://montreal.clearcareonline.ca/clients/1000000000077482/. If we can please link this profile to this SF Account: https://homecareassistance.lightning.force.com/lightning/r/Account/001UH000= 00Mp1f0YAB/view Thanks for the quick response, On Thu, Dec 19, 2024 at 3:56=E2=80=AFPM Roxana Cruz wrote: > Hi Joseph, > > ClearCare support adding Amanda to assist here with SF error. > > > Thanks, > > > > > On Thu, 19 Dec at 3:32 PM , CherylCartwright ccartwright@homecareassistance.com> wrote: > This is the error in SF I am seeing: > > CC Integration Status & Notes > {"issue": [{"code": "422", "details": {"text": "validation error: > [{u'message': u'Agency matching query does not exist.', u'locations': > [{u'column': 5, u'line': 3}]}]"}, "severity": "error"}], "resourceType": > "OperationOutcome"} > > On Thu, Dec 19, 2024 at 4:30=E2=80=AFPM Audra Williams wrote: > >> Adding in +Monica Johnston to assist with this as >> she was helping me before. >> >> On Thu, Dec 19, 2024 at 12:25=E2=80=AFPM Joey Taylor >> wrote: >> >>> Good Afternoon, >>> >>> We have a new client starting tomorrow Tier 1 that is not integrating >>> from SF to ClearCare. I have attached the message below on the CC >>> integration status. Can we please have this resolved ASAP. We need to s= tart >>> staffing and entering the careplan. >>> >>> Thank you, >>> >>> Joey Taylor >>> *Directeur G=C3=A9n=C3=A9ral/**General Manager* >>> 514-907-5065 >>> TheKey.ca >>> [image: TheKey] >>> >> >> >> -- >> Audra Williams >> Director, Divisional Operations >> (425) 757-7027 >> TheKey.com >> >> >> [image: TheKey] >> > 1024229:611100 > --=20 Joey Taylor *Directeur G=C3=A9n=C3=A9ral/**General Manager* 514-907-5065 TheKey.ca [image: TheKey] --00000000000073b3740629a5dc90 Content-Type: text/html; charset="UTF-8" Content-Transfer-Encoding: quoted-printable Good Afternoon, I built the client manually in Clea= rcare: https://montreal.clearcareonline.ca/clients/1000000000077482/ . If we can please link this profile to this SF Account:=C2=A0 https://homecareassistance.lightning.force.com/lightning/r/Ac= count/001UH00000Mp1f0YAB/view Thanks for the quick response,=C2= =A0 On Thu, Dec 19, 2024 at 3:56=E2=80=AFPM Roxana Cru= z < clearcares= upport@homecareassistance.com > wrote: Hi Joseph,=C2=A0 ClearCare support adding Amanda to assist here with SF err= or.=C2=A0 Thanks,=C2=A0 On Thu, 19 Dec at 3:32 PM , CherylCartwright < ccartwright@homecare= assistance.com > wrote: This is the error in SF I am s= eeing: CC Integration Status & Notes <div style=3D"box-sizing:borde= r-