--0000000000005e87b106186ad928 Content-Type: multipart/alternative; boundary="0000000000005e87b006186ad927" --0000000000005e87b006186ad927 Content-Type: text/plain; charset="UTF-8" Content-Transfer-Encoding: quoted-printable Good Morning Stephanie, Can we please remove the km's and reissue the invoice right away? We are quite late on getting this to our clients. They also require a statement of the month of April. Please let me know if I can help in any way to get this done as quickly as possible. Thanks, Cheryl On Mon, May 13, 2024 at 9:46=E2=80=AFAM Stephanie Fuston wrote: > Hello Cheryl, > > I have added billing@thekey.com for tracking and visibility. I have added > Kristy for visibility to the invoice summary. > > Please confirm my understanding that all the kms on the invoicing from > last Wednesday need to be removed. > > Thank you, > > Stephanie Fuston > > Billing Analyst 3 > > *Stephanie.Fuston@thekey.com * > > *[image: TheKey] * > > On Sat, May 11, 2024 at 8:19=E2=80=AFAM Cheryl Cartwright > wrote: > >> Good morning, >> >> Our apologies Jo, the kms were added accidentally by the caregiver and >> while we did remove them, the invoice must have gone out before we caugh= t >> the error. We can resend the invoice for that client. >> >> Stephanie, Jo is still waiting for a summary statement of the total bill= , >> can you please send that Monday morning? This is in lieu of a consolidat= ed >> invoice which our system doesn=E2=80=99t allow for. >> >> Please let me know if I can help in any way with this. >> >> Regards, >> >> Cheryl >> >> On Fri, May 10, 2024 at 2:26=E2=80=AFPM Jo Wilson >> wrote: >> >>> Hi there, >>> >>> >>> >>> Just following up from my previous email yesterday regarding the >>> requested cover sheet without client identifiers. >>> >>> >>> >>> Upon review of the April 2024 invoice, I see that kms was added in >>> addition to the agreed upon rate of $38.50 per hour. It was my >>> understanding from previous conversations that mileage was to be includ= ed >>> in the hourly rate. Please see section 9 below of our agreement which >>> specifies that tax is also to be included in the hourly rate. >>> >>> >>> >>> 9. Fees and Disbursements >>> (a) The Provider shall be paid a fee, calculated on a time basis, for >>> the Services at a rate of $38.50 per hour, inclusive of all applicable >>> taxes, which shall be fixed for the initial and first renewal term of t= his >>> Agreement. The Provider shall ensure that its personnel maintain detail= ed >>> records, in writing, of the Services provided within the Program and sh= all, >>> upon the request of the Region, provide a summary report of such record= s to >>> the Region. >>> >>> >>> >>> In regards to the purchase order number, we have connected with our >>> procurement specialist and have been advised that their system is down = for >>> routine maintenance until Monday. We will get this to you as soon as we= can. >>> >>> >>> >>> >>> >>> Thanks, >>> >>> >>> >>> >>> >>> *Jo Wilson*, BSc