--000000000000f5e91d0618561bec Content-Type: multipart/alternative; boundary="000000000000f5e91c0618561beb" --000000000000f5e91c0618561beb Content-Type: text/plain; charset="UTF-8" Content-Transfer-Encoding: quoted-printable Hello Cheryl, I have added billing@thekey.com for tracking and visibility. I have added Kristy for visibility to the invoice summary. Please confirm my understanding that all the kms on the invoicing from last Wednesday need to be removed. Thank you, Stephanie Fuston Billing Analyst 3 *Stephanie.Fuston@thekey.com * *[image: TheKey] * On Sat, May 11, 2024 at 8:19=E2=80=AFAM Cheryl Cartwright wrote: > Good morning, > > Our apologies Jo, the kms were added accidentally by the caregiver and > while we did remove them, the invoice must have gone out before we caught > the error. We can resend the invoice for that client. > > Stephanie, Jo is still waiting for a summary statement of the total bill, > can you please send that Monday morning? This is in lieu of a consolidate= d > invoice which our system doesn=E2=80=99t allow for. > > Please let me know if I can help in any way with this. > > Regards, > > Cheryl > > On Fri, May 10, 2024 at 2:26=E2=80=AFPM Jo Wilson > wrote: > >> Hi there, >> >> >> >> Just following up from my previous email yesterday regarding the >> requested cover sheet without client identifiers. >> >> >> >> Upon review of the April 2024 invoice, I see that kms was added in >> addition to the agreed upon rate of $38.50 per hour. It was my >> understanding from previous conversations that mileage was to be include= d >> in the hourly rate. Please see section 9 below of our agreement which >> specifies that tax is also to be included in the hourly rate. >> >> >> >> 9. Fees and Disbursements >> (a) The Provider shall be paid a fee, calculated on a time basis, for th= e >> Services at a rate of $38.50 per hour, inclusive of all applicable taxes= , >> which shall be fixed for the initial and first renewal term of this >> Agreement. The Provider shall ensure that its personnel maintain detaile= d >> records, in writing, of the Services provided within the Program and sha= ll, >> upon the request of the Region, provide a summary report of such records= to >> the Region. >> >> >> >> In regards to the purchase order number, we have connected with our >> procurement specialist and have been advised that their system is down f= or >> routine maintenance until Monday. We will get this to you as soon as we = can. >> >> >> >> >> >> Thanks, >> >> >> >> >> >> *Jo Wilson*, BScPSY(Hons), GradCertSocImp >> >> My pronouns are: she/her >> >> Coordinator, Homemaking Services Program >> >> Seniors' Services >> >> Community Services, Region of Waterloo >> >> >> 247 Franklin Street North >> >> >> Kitchener Ontario, N2A 1Y5 >> >> >> Ph: 519-893-8494 x6342, TTY: 519-575-4608 >> >> Cell: 519-504-5762 >> >> Fax: 519-896-5410 >> >> >> >> *joawilson@regionofwaterloo.ca * >> >> we serve, we engage, we inspire >> >> >> >> [image: Description: Des