--000000000000bcaafc061c804365 Content-Type: multipart/alternative; boundary="000000000000bcaafb061c804364" --000000000000bcaafb061c804364 Content-Type: text/plain; charset="UTF-8" Content-Transfer-Encoding: quoted-printable I just called customer service and they confirmed that they can see the authorization note on the account. On Fri, Jul 5, 2024 at 9:38=E2=80=AFAM John Andrew Hawkins wrote: > I don't know what Unison service is so that would be a Tim question. > > As for the account authorization, I called on all three accounts to add > the authorization. Below are the interaction numbers that they gave me. > > I2248177986 > I2248177930 > I2248203835 > I2248188319 > > On Fri, Jul 5, 2024 at 9:21=E2=80=AFAM Alexandre Galipeau Alexandre.Galipeau@rci.rogers.com> wrote: > >> Hi John, >> >> >> >> Please see email below. >> >> >> >> Can you confirm that the line 437-216-8974 needs Unisson service to be >> added. >> >> >> Also the service team is reporting that the account 875718157 doesn=E2= =80=99t >> have the note that autorize the transfer. Can you contact the customer >> service and add that note. >> >> >> >> For the cost centre I would need you to provide which cost centre we nee= d >> to add on a per line basis, and the service team will be able to set it = up >> for you. >> >> >> >> Regards. >> >> *Alexandre Galipeau* >> *Commercial account Manager | **Gestionnaire de compte commercial* >> >> Rogers for Business | Rogers service Affaires >> 800 de la Gaucheti=C3=A8re ouest, Bureau 4000 Montr=C3=A9al, Qu=C3=A9bec >> >> *m* 514.298 4755 *e* alexandre.galipeau@rci.rogers.com >> >> [image: Rogers for Business] [ima= ge: >> Rogers Service Affaires] >> >> >> >> >> >> *De :* Rogers Soutien Affaires >> *Envoy=C3=A9 :* 4 juillet 2024 14:10 >> *=C3=80 :* Alexandre Galipeau >> *Objet :* Account Consolidation : BAN : 9-3437-6013 (Case #244642819) >> >> >> >> Good afternoon Alexandre, >> >> Thank you for your reply; >> >> The transfer of responsibility is completed for the following numbers; >> >> - 431-887-1785 >> - 647-406-7702 >> - 647-406-8719 >> - 647-406-9271 >> - 437-216-8974 >> - 514-691-0771 >> - 514-591-9387 >> - 514-594-3642 >> >> =C2=B7 Transfer to account : 934376013 >> =C2=B7 Plan : Unltd Voice w/10GB Pooled Fin at $75.00- 10% monthly servi= ce fee >> discount >> =C2=B7 The number will appear on the next invoice on 07/24/2024. >> =C2=B7 There will be a partial charge for this line to cover the current >> billing cycle. >> =C2=B7 There will be partial credits and if applicable any usage charges= on >> the old account for the current billing cycle. >> =C2=B7 Please advise the user that the voice mailbox will be reset. The >> temporary password is the last 4 digits of the phone number >> =C2=B7 If the user is experiencing difficulties with the network, please >> advise the user to restart the device. >> >> After verification the 437-216-8974 has Unison service, therefore we hav= e >> not completed the transfer, please advise if you would like