--0000000000002213cc06026c4189 Content-Type: text/plain; charset="UTF-8" Content-Transfer-Encoding: quoted-printable Ok this is a concern then, We should look at suspending care if the client does not provide payment info for their portion. @Timothy Thomas @Cheryl Cartwright = How should we proceed? @Michelle Hudgins When you call MPI, please provide us an update here. thank you, On Tue, Aug 8, 2023 at 12:54=E2=80=AFPM Brian Boxall w= rote: > We have scheduled hours in excess of the MPI budget > > On Tue, Aug 8, 2023 at 11:41=E2=80=AFAM Ali Malik = wrote: > >> Hey Brian, >> >> I believe this client is MPI. >> >> @Michelle Hudgins We need to contact MPI >> asap and see where they are at with payments and how much they are going= to >> pay. >> >> thank you, >> >> >> >> On Tue, Aug 8, 2023 at 12:32=E2=80=AFPM Brian Boxall wrote: >> >>> The client has been ignoring requests for PAD.She viewed them >>> electronically but denies she received them. >>> >>> I have documented 3 attempts to reach out , 3 weeks in a row. >>> >>> >>> >>> On Tue, Aug 8, 2023 at 10:46=E2=80=AFAM Sumira Suthesan >> sumira.suthesan@thekey.com> wrote: >>> >>>> Hi Brian, >>>> >>>> The amount is $11,199.57. >>>> Please see attached invoices. >>>> >>>> Thanks, >>>> Sumira >>>> >>>> On Mon, Aug 7, 2023 at 8:16=E2=80=AFAM Brian Boxall wrote: >>>> >>>>> Could you let me know if they are in arrears? >>>>> >>>>> And if so, by how much? >>>>> >>>>> Thank you! >>>>> >>>>> >>>>> Brian Boxall >>>>> >>>>> Client Success Manager >>>>> >>>>> Direct 431 887 1785 >>>>> >>>>> Office 204 489 6000 >>>>> >>>>> >>>>> >>>>> >>>>> >>>>> TheKey.ca >>>>> >>>>> [image: TheKey] >>>>> >>>>> >>> >>> -- >>> Brian Boxall >>> >>> Client Success Manager >>> >>> Direct 431 887 1785 >>> >>> Office 204 489 6000 >>> >>> >>> >>> >>> >>> TheKey.ca >>> >>> [image: TheKey] >>> >>> >> >> -- >> *Ali Malik* >> Manager - Financial Operations >> >> > > -- > Brian Boxall > > Client Success Manager > > Direct 431 887 1785 > > Office 204 489 6000 > > > > > > TheKey.ca > > [image: TheKey] > > --=20 *Ali Malik* Manager - Financial Operations --0000000000002213cc06026c4189 Content-Type: text/html; charset="UTF-8" Content-Transfer-Encoding: quoted-printable Ok this is a concern then,=C2=A0 We sho= uld look at suspending care if the client does not provide payment info for= their portion. @Timothy Th= omas =C2=A0 @Cheryl Cartwright =C2=A0H= ow should we proceed? @Michelle Hudgins =C2=A0When you call MPI, please provide u= s an update here. thank you, On Tue, Aug = 8, 2023 at 12:54=E2=80=AFPM Brian Boxall < bboxall@thekey.com > wrote: We have scheduled hours in exces= s of the MPI budget On Tue, Aug 8, 2023 at 11:41=E2=80=AFAM Ali Malik < ali.malik@thekey.co= m > wrote: Hey Brian, I believe this client is MP= I. @Michelle Hudgins =C2=A0We need to con= tact MPI asap and see where they are at with payments and how much they are= going to pay.=C2=A0 thank you, = On Tue, Aug 8, 2023 at 12:32=E2=80=AFPM Brian Boxall &= lt; bbox