--000000000000443e7c06026de6e8 Content-Type: text/plain; charset="UTF-8" Content-Transfer-Encoding: quoted-printable Added @John Janiga as he is handling Winnipeg. On Tue, Aug 8, 2023 at 12:57=E2=80=AFPM Ali Malik wr= ote: > Ok this is a concern then, > > We should look at suspending care if the client does not provide payment > info for their portion. > > @Timothy Thomas @Cheryl Cartwright > How should we proceed? > > @Michelle Hudgins When you call MPI, please > provide us an update here. > > thank you, > > On Tue, Aug 8, 2023 at 12:54=E2=80=AFPM Brian Boxall = wrote: > >> We have scheduled hours in excess of the MPI budget >> >> On Tue, Aug 8, 2023 at 11:41=E2=80=AFAM Ali Malik = wrote: >> >>> Hey Brian, >>> >>> I believe this client is MPI. >>> >>> @Michelle Hudgins We need to contact MPI >>> asap and see where they are at with payments and how much they are goin= g to >>> pay. >>> >>> thank you, >>> >>> >>> >>> On Tue, Aug 8, 2023 at 12:32=E2=80=AFPM Brian Boxall wrote: >>> >>>> The client has been ignoring requests for PAD.She viewed them >>>> electronically but denies she received them. >>>> >>>> I have documented 3 attempts to reach out , 3 weeks in a row. >>>> >>>> >>>> >>>> On Tue, Aug 8, 2023 at 10:46=E2=80=AFAM Sumira Suthesan >>> sumira.suthesan@thekey.com> wrote: >>>> >>>>> Hi Brian, >>>>> >>>>> The amount is $11,199.57. >>>>> Please see attached invoices. >>>>> >>>>> Thanks, >>>>> Sumira >>>>> >>>>> On Mon, Aug 7, 2023 at 8:16=E2=80=AFAM Brian Boxall >>>>> wrote: >>>>> >>>>>> Could you let me know if they are in arrears? >>>>>> >>>>>> And if so, by how much? >>>>>> >>>>>> Thank you! >>>>>> >>>>>> >>>>>> Brian Boxall >>>>>> >>>>>> Client Success Manager >>>>>> >>>>>> Direct 431 887 1785 >>>>>> >>>>>> Office 204 489 6000 >>>>>> >>>>>> >>>>>> >>>>>> >>>>>> >>>>>> TheKey.ca >>>>>> >>>>>> [image: TheKey] >>>>>> >>>>>> >>>> >>>> -- >>>> Brian Boxall >>>> >>>> Client Success Manager >>>> >>>> Direct 431 887 1785 >>>> >>>> Office 204 489 6000 >>>> >>>> >>>> >>>> >>>> >>>> TheKey.ca >>>> >>>> [image: TheKey] >>>> >>>> >>> >>> -- >>> *Ali Malik* >>> Manager - Financial Operations >>> >>> >> >> -- >> Brian Boxall >> >> Client Success Manager >> >> Direct 431 887 1785 >> >> Office 204 489 6000 >> >> >> >> >> >> TheKey.ca >> >> [image: TheKey] >> >> > > -- > *Ali Malik* > Manager - Financial Operations > > --000000000000443e7c06026de6e8 Content-Type: text/html; charset="UTF-8" Content-Transfer-Encoding: quoted-printable Added=C2=A0 @John Janiga =C2=A0as he is handling Winnipeg. On Tue, Aug 8, 2023 at 12:57=E2=80=AFPM A= li Malik < ali.malik@thekey.com > wrote: Ok this is a concern then,=C2=A0 We shoul= d look at suspending care if the client does not provide payment info for t= heir portion. @Timothy Thomas =C2=A0 @Cheryl Cartwright =C2=A0How should we proceed? @Michelle Hudgins =C2=A0When you call MPI, please provide us an u= pdate here. thank you, On Tue, Aug 8, 202= 3 at 12:54=E2=80=AFPM Brian Boxall < bboxall@thekey.com > wrote: