--00000000000057475f06018e9d0c Content-Type: multipart/alternative; boundary="00000000000057475d06018e9d0a" --00000000000057475d06018e9d0a Content-Type: text/plain; charset="UTF-8" Content-Transfer-Encoding: quoted-printable Sorry, it should only be one page. Thanks, Sumira On Fri, Jul 28, 2023 at 9:29=E2=80=AFAM Sumira Suthesan wrote: > Hi, > > Booksjane sent another report, that includes a late fee. > Please see attached. > > Thanks, > Sumira > > On Fri, Jul 28, 2023 at 8:32=E2=80=AFAM Kathryn Nester wrote: > >> Hi Irin, >> >> Sorry I'm not quite understanding what bookjane is doing or asking? I >> don't know much about their process or what was arranged with them. The >> spreadsheet also didn't come through on my end. @Meera Ladani >> Can you take a look at this? >> >> On Fri, Jul 28, 2023 at 10:49=E2=80=AFAM Irin Eva = wrote: >> >>> Hi Sumira, >>> >>> Thanks for your email. Pls note that, Iam not related to any booking. I= f >>> a Caregiver gets overpaid or underpaid the HR needs to calculate and >>> adjust with next booking or add in the payroll sheet. I will take care = from >>> there. >>> >>> @Kathryn Nester Can you pls help with this? >>> >>> Thanks, >>> Irin >>> >>> On Thu, Jul 27, 2023 at 10:29=E2=80=AFPM Sumira Suthesan >> sumira.suthesan@thekey.com> wrote: >>> >>>> Hi Irin, >>>> >>>> BookJane Shifts deducts 0.5hours (unpaid) from each of their shifts. >>>> Also, they charged a couple of late fee's for their invoices. >>>> For April 4th shift, it states that the TM did not show to the shift, >>>> and the facility should not be charged. >>>> >>>> Please see attached April 4th excel report and invoices based on their >>>> reports. >>>> >>>> Thanks, >>>> Sumira >>>> >>>> >>>> >>>> On Thu, Jul 27, 2023 at 12:07=E2=80=AFPM Timothy Thomas wrote: >>>> >>>>> No i believe its Irin Eva >>>>> >>>>> On Thu, Jul 27, 2023 at 2:35=E2=80=AFPM Sumira Suthesan >>>> sumira.suthesan@thekey.com> wrote: >>>>> >>>>>> Hi Tim, >>>>>> >>>>>> I billed based on our billing schedule. >>>>>> They want the invoices to be billed based on the reports they send u= s. >>>>>> >>>>>> Is Amrita Veena the contact for payroll? >>>>>> >>>>>> There's a few invoices that need be corrected. >>>>>> >>>>>> Thanks, >>>>>> Sumira >>>>>> >>>>>> >>>>>> >>>>>> On Thu, Jul 27, 2023 at 11:14=E2=80=AFAM Timothy Thomas >>>>>> wrote: >>>>>> >>>>>>> @Sumira Suthesan >>>>>>> >>>>>>> Hi Sumira, >>>>>>> >>>>>>> Bookjane takes a 15% commission on all shifts so those rates >>>>>>> reflected in the spreadsheets are accurate. I wasn't aware that we = needed >>>>>>> to deduct a half hour for break times. This will need to be applied= to >>>>>>> payroll as well. Can you please inform the payroll team? >>>>>>> >>>>>>> If the client says the CG arrived 20 minutes late then yes we will >>>>>>> need to adjust it. >>>>>>> >>>>>>> Why are we only dealing with April invoices now? Are there many >>>>>>> outstanding invoices that could have the same issues? >>>>>>> >>>>>>> On Thu, Jul 27, 2023 at 2:05=E2=80=A