Re: Invoice

Hi,

Booksjane sent another report, that includes a late fee.
Please see attached.

Thanks,
Sumira

On Fri, Jul 28, 2023 at 8:32 AM Kathryn Nester <knester@thekey.com> wrote:

> Hi Irin,
>
> Sorry I'm not quite understanding what bookjane is doing or asking? I
> don't know much about their process or what was arranged with them. The
> spreadsheet also didn't come through on my end. @Meera Ladani
> <meera.ladani@thekey.com> Can you take a look at this?
>
> On Fri, Jul 28, 2023 at 10:49 AM Irin Eva <irin.eva@thekey.com> wrote:
>
>> Hi Sumira,
>>
>> Thanks for your email. Pls note that, Iam not related to any booking. If
>> a Caregiver gets overpaid or underpaid the HR needs to calculate and
>> adjust with next booking or add in the payroll sheet. I will take care from
>> there.
>>
>> @Kathryn Nester <knester@thekey.com> Can you pls help with this?
>>
>> Thanks,
>> Irin
>>
>> On Thu, Jul 27, 2023 at 10:29 PM Sumira Suthesan <
>> sumira.suthesan@thekey.com> wrote:
>>
>>> Hi Irin,
>>>
>>> BookJane Shifts deducts 0.5hours (unpaid) from each of their shifts.
>>> Also, they charged a couple of late fee's for their invoices.
>>> For April 4th shift, it states that the TM did not show to the shift,
>>> and the facility should not be charged.
>>>
>>> Please see attached April 4th excel report and invoices based on their
>>> reports.
>>>
>>> Thanks,
>>> Sumira
>>>
>>>
>>>
>>> On Thu, Jul 27, 2023 at 12:07 PM Timothy Thomas <tt@thekey.com> wrote:
>>>
>>>> No i believe its Irin Eva
>>>>
>>>> On Thu, Jul 27, 2023 at 2:35 PM Sumira Suthesan <
>>>> sumira.suthesan@thekey.com> wrote:
>>>>
>>>>> Hi Tim,
>>>>>
>>>>> I billed based on our billing schedule.
>>>>> They want the invoices to be billed based on the reports they send us.
>>>>>
>>>>> Is Amrita Veena the contact for payroll?
>>>>>
>>>>> There's a few invoices that need be corrected.
>>>>>
>>>>> Thanks,
>>>>> Sumira
>>>>>
>>>>>
>>>>>
>>>>> On Thu, Jul 27, 2023 at 11:14 AM Timothy Thomas <tt@thekey.com> wrote:
>>>>>
>>>>>> @Sumira Suthesan <sumira.suthesan@thekey.com>
>>>>>>
>>>>>> Hi Sumira,
>>>>>>
>>>>>> Bookjane takes a 15% commission on all shifts so those rates
>>>>>> reflected in the spreadsheets are accurate. I wasn't aware that we needed
>>>>>> to deduct a half hour for break times. This will need to be applied to
>>>>>> payroll as well. Can you please inform the payroll team?
>>>>>>
>>>>>> If the client says the CG arrived 20 minutes late then yes we will
>>>>>> need to adjust it.
>>>>>>
>>>>>> Why are we only dealing with April invoices now? Are there many
>>>>>> outstanding invoices that could have the same issues?
>>>>>>
>>>>>> On Thu, Jul 27, 2023 at 2:05 PM Meera Ladani <meera.ladani@thekey.com>
>>>>>> wrote:
>>>>>>
>>>>>>> Hi Timothy and Cheryl,
>>>>>>>
>>>>>>> Please help me with this. I am just putting the rates I see on
>>>>>>> bookjane as after Angie I was adding in the shifts. I don't know anything
>>>>>>> about the invoice and payments.
>>>>>>>
>>>>>>> Thank you
>>>>>>>
>>>>>>> --
>>>>>>>
>>>>>>> Meera Ladani
>>>>>>>
>>>>>>> Caregiver Recruiter
>>>>>>>
>>>>>>>
>>>>>>> Office 5199542111
>>>>>>>
>>>>>>> TheKey.ca   <https://thekey.ca/>
>>>>>>>
>>>>>>> [image: TheKey]
>>>>>>>
>>>>>>>
>>>>>>>
>>>>>>>
>>>>>>> ---------- Forwarded message ---------
>>>>>>> From: Sumira Suthesan <sumira.suthesan@thekey.com>
>>>>>>> Date: Thu, Jul 27, 2023 at 1:59 PM
>>>>>>> Subject: Fwd: Invoice
>>>>>>> To: Meera Ladani <meera.ladani@thekey.com>
>>>>>>>
>>>>>>>
>>>>>>>
>>>>>>> Hi Meera
>>>>>>>
>>>>>>> Please confirm that the caregiver clocked in late for BookJane on
>>>>>>> April 14.
>>>>>>> Please see attached report from BookJane and our invoice.
>>>>>>>
>>>>>>> Please also confirm if the hours and rate are correct for April 28,
>>>>>>> 29,30 (BooksJane deducted 0.5 hours)
>>>>>>>
>>>>>>> Thanks,
>>>>>>> Sumira
>>>>>>>
>>>>>>
>>>>>>
>>>>>> --
>>>>>> Tim Thomas
>>>>>> Head of Canada Division
>>>>>> *Please note my email has changed:*
>>>>>> tt@TheKey.com <tt@thekey.com>
>>>>>> (514) 591-9387
>>>>>> TheKey.ca <https://www.thekey.ca/>
>>>>>> [image: TheKey] <https://www.thekey.com/>
>>>>>>
>>>>>
>>>>
>>>> --
>>>> Tim Thomas
>>>> Head of Canada Division
>>>> *Please note my email has changed:*
>>>> tt@TheKey.com <tt@thekey.com>
>>>> (514) 591-9387
>>>> TheKey.ca <https://www.thekey.ca/>
>>>> [image: TheKey] <https://www.thekey.com/>
>>>>
>>>
>>
>> --
>>
>> Irin Nahar Eva, PCP, PLP (CPM)
>>
>> Payroll Specialist
>>
>> *647-932-6409 *ext. 23900051
>>
>> irin.eva@thekey.com
>>
>> [image: See the source image]
>>
>
>
> --
>
> Kathryn Nester
>
> Caregiver Ambassador
>
> ___________________
>
>
> Office: 416-488-8777
>
>
> TheKey.ca <https://thekey.ca/>
>
> [image: TheKey]
>
>