--0000000000004c578705fa2d0f59 Content-Type: text/plain; charset="UTF-8" Content-Transfer-Encoding: quoted-printable Where do we stand on this? Do we charge the credit card fee on not, On Tue, Apr 25, 2023 at 11:09=E2=80=AFAM Ali Malik w= rote: > Hi Joey, > > Thank you for this. > > @Timothy Thomas We have always charged clients 2% fee for > creditcard in Quebec. > > Are we changing this now? > > We have recently been getting many creditcard clients onboarding. I think > we might have like 5 now. > > thank you, > > On Tue, Apr 25, 2023 at 2:00=E2=80=AFPM Joey Taylor > wrote: > >> Hey Ali, >> >> Just a reminder it is illegal to charge clients credit card fees in >> Quebec so any client paying credit card should not be absorbing fees. >> >> Thanks, >> >> On Tue, Apr 25, 2023 at 1:57=E2=80=AFPM Maria Licoudis >> wrote: >> >>> Hello Ali, >>> >>> I was just speaking with daughter, Suzanne, apparently she has been >>> charged credit card fees, can you please resend the invoice without the >>> fees. Thank you. >>> >>> Best, >>> Maria >>> >>> >>> *Maria Licoudis RN* >>> >>> *Client Success Manager* >>> >>> 514-907-5065 >>> >>> TheKey.ca >>> >>> [image: TheKey] >>> >>> >> >> -- >> >> Joey Taylor >> >> *Regional Care Solutions Manager* >> >> 514-907-5065 >> >> TheKey.ca >> >> [image: TheKey] >> > > > -- > *Ali Malik* > Manager - Financial Operations > > --0000000000004c578705fa2d0f59 Content-Type: text/html; charset="UTF-8" Content-Transfer-Encoding: quoted-printable Where do we stand on this? Do we charge the credit card fe= e on not, On Tue, Apr 25, 2023 at 11:09=E2=80=AFAM Ali Malik < ali.malik@thekey.com > wrote: Hi Joey, Thank you for this. @Timothy Thomas =C2=A0We have always charg= ed clients 2% fee for creditcard in Quebec. Are we chang= ing this now?=C2=A0 We have recently been ge= tting many creditcard clients onboarding. I think we might have like 5 now.= =C2=A0 thank you, On Tue, Apr 25, 2023 at 2:0= 0=E2=80=AFPM Joey Taylor < joey.taylor@thekey.com > wrote: Hey Ali, Just a= reminder it is illegal to charge clients credit card fees in Quebec so any= client paying credit card should not be absorbing fees. Thanks,=C2= =A0 On Tue, Apr 25, 2023 at 1:57=E2=80=AFPM Maria Licoudis < mlicoudis@thekey.com > w= rote: Hello Ali, I was just speaking with daughter, = Suzanne, apparently she has been charged credit card fees, can you please r= esend the invoice without the fees. Thank you. Bes= t, Maria Maria Lic= oudis RN Client Success Manager 514-907-5065 TheKey.ca =C2=A0=C2=A0 <span style= =3D"vertical-align:ba