Re: Re credit card fees for Mme Annette Savoie

--000000000000aaa88305fa2d1668 Content-Type: text/plain; charset="UTF-8" Content-Transfer-Encoding: quoted-printable Hi Ali, An email was sent on March 13th (I can forward it if needed) advising the following: "Good Afternoon, This is to advise that in Quebec, we are no longer allowed to charge a credit card fee (normally 2%) to clients who pay by credit card. Please note this is just for Quebec, the rest of Canada will operate as we used to= . Let me know if you have any questions,". Thank you, On Tue, Apr 25, 2023 at 2:12=E2=80=AFPM Vincenzo Nesparoli wrote: > Where do we stand on this? Do we charge the credit card fee on not, > > On Tue, Apr 25, 2023 at 11:09=E2=80=AFAM Ali Malik = wrote: > >> Hi Joey, >> >> Thank you for this. >> >> @Timothy Thomas We have always charged clients 2% fee >> for creditcard in Quebec. >> >> Are we changing this now? >> >> We have recently been getting many creditcard clients onboarding. I thin= k >> we might have like 5 now. >> >> thank you, >> >> On Tue, Apr 25, 2023 at 2:00=E2=80=AFPM Joey Taylor >> wrote: >> >>> Hey Ali, >>> >>> Just a reminder it is illegal to charge clients credit card fees in >>> Quebec so any client paying credit card should not be absorbing fees. >>> >>> Thanks, >>> >>> On Tue, Apr 25, 2023 at 1:57=E2=80=AFPM Maria Licoudis >>> wrote: >>> >>>> Hello Ali, >>>> >>>> I was just speaking with daughter, Suzanne, apparently she has been >>>> charged credit card fees, can you please resend the invoice without th= e >>>> fees. Thank you. >>>> >>>> Best, >>>> Maria >>>> >>>> >>>> *Maria Licoudis RN* >>>> >>>> *Client Success Manager* >>>> >>>> 514-907-5065 >>>> >>>> TheKey.ca >>>> >>>> [image: TheKey] >>>> >>>> >>> >>> -- >>> >>> Joey Taylor >>> >>> *Regional Care Solutions Manager* >>> >>> 514-907-5065 >>> >>> TheKey.ca >>> >>> [image: TheKey] >>> >> >> >> -- >> *Ali Malik* >> Manager - Financial Operations >> >> --=20 Joey Taylor *Regional Care Solutions Manager* 514-907-5065 TheKey.ca [image: TheKey] --000000000000aaa88305fa2d1668 Content-Type: text/html; charset="UTF-8" Content-Transfer-Encoding: quoted-printable Hi Ali,=C2=A0 An email was sent on March 13th (I ca= n forward it if needed) advising the following: "Good Afternoon= ,=C2=A0 This is to advise that in Quebec, we are no longer allowed to=C2= =A0 charge =C2=A0a=C2=A0 credit =C2=A0 card =C2=A0 fee =C2=A0(normally 2%) to clients who pay by=C2=A0 credit =C2=A0 card . Please note this is just for Quebec, the rest of Canada will operate as= we used to. Let me know if you have any questions,". Thank = you, On Tue, Apr 25, 2023 at 2:12=E2=80=AFPM Vincenzo Nesparoli < vincenzo.nesparoli@thekey.com = > wrote: Where do we stand on this? Do we charge the credit card fee on= not, On Tue, Apr 25, 2023 at 11:09=E2=80=AFAM Ali Malik < ali.malik@thekey.com > wro= te: Hi Joey, Thank you for this. @Timothy = Thomas =C2=A0We have always charged clients 2% fee for creditcard in Que= bec. Are we changing this now?=C2=A0 We have recen