--000000000000707393061fbc7061 Content-Type: multipart/alternative; boundary="000000000000707393061fbc7060" --000000000000707393061fbc7060 Content-Type: text/plain; charset="UTF-8" Content-Transfer-Encoding: quoted-printable Jonathan, I have another one for you this morning. In the event that we need a check cut and sent by JPM to a location in Canada, is there a solution we should be using? Fedex does not currently support=E2=80=A6 Thoughts? Thanks, *From:* Timothy Thomas *Sent:* Thursday, August 15, 2024 11:58 AM *To:* Lito Delapena ; Laszlo Kovacs *Cc:* Seth Poindexter ; Marc Atkinson ; lisa.barker@thekey.com; bboxall@thekey.com *Subject:* Re: 158032 Don Zasada - Status of Refund Checks - [#914427] Got it. @Laszlo Kovacs can we discuss some solutions to urgent check mailing to Canada on our next call? On Thu, Aug 15, 2024 at 12:56=E2=80=AFPM Lito Delapena wrote: HI Tim, FedEx managed through our bank does not support International Shipping. Only Us Based Addresses thank you, *Lito Delapena* Manager Customer Contact & Collections Center *Please note my email has changed: * lito.delapena@thekey.com 619-722-8561 Ext. 190013 *TheKey.com * [image: Image removed by sender. TheKey] On Thu, Aug 15, 2024 at 9:14=E2=80=AFAM Lito Delapena wrote: It would be physical check sent vi Fed Ex vs our regular mail *Lito Delapena* Manager Customer Contact & Collections Center *Please note my email has changed: * lito.delapena@thekey.com 619-722-8561 Ext. 190013 *TheKey.com * [image: Image removed by sender. TheKey] On Thu, Aug 15, 2024 at 9:12=E2=80=AFAM Seth Poindexter wrote: Hi I tried Fedex once before for CAD refund and it did not work. Has to be wire or physical check. Seth ------------------------------ *From:* Lito Delapena *Sent:* Thursday, August 15, 2024 9:08 AM *To:* Seth Poindexter *Cc:* Timothy Thomas ; Marc Atkinson ; lisa.barker@thekey.com ; bboxall@thekey.com *Subject:* Re: 158032 Don Zasada - Status of Refund Checks - [#914427] Hey Seth, Would it be too late to request this refund to be sent via Fed Ex instead? Client has been waiting on this payment since July Thank you, *Lito Delapena* Manager Customer Contact & Collections Center *Please note my email has changed: * lito.delapena@thekey.com 619-722-8561 Ext. 190013 *TheKey.com * [image: Image removed by sender. TheKey] On Thu, Aug 15, 2024 at 8:56=E2=80=AFAM Seth Poindexter wrote: Tim My mistake. I received the request but missed the payment. Seth ------------------------------ *From:* Timothy Thomas *Sent:* Thursday, August 15, 2024 8:39 AM *To:* Marc Atkinson *Cc:* seth.poindexter@thekey.com ; lisa.barker@thekey.com ; lito.delapena@thekey.com ; bboxall@thekey.com *Subject:* Re: 158032 Don Zasada - Status of Refund Checks - [#914427] Thanks Marc. Seth, why was the check mailed out today? Client was under the impression it was mailed weeks ago? On Thu, Aug 15, 2024 at 11:19=E2=80=AFAM Marc Atkinson = wrote: Thank you Seth. We appreciate the quick responses. Hi Tim and Brian, Per Seth, the firs