--000000000000c8607f05f572b510 Content-Type: text/plain; charset="UTF-8" Content-Transfer-Encoding: quoted-printable Hi Audra, I did have an issue in the beginning with it on my laptop as well but then I am always on the road so I really only use it on my cell phone and haven't tried my laptop recently. On Thu, Feb 23, 2023 at 11:24 PM Audra Williams wrote: > Tim, didn't you have an issue with certain VOIPS in Canada? I am almost > certain that the Toronto market did and switched to another VOIP due to > this issue. I will submit a ticket to IT to see what we can get done. > > Amanda, are you noticing that it is when you are using 8x8 on your cell > phone or laptop? > > Best, > > On Wed, Feb 22, 2023 at 9:29 AM Angie Markwell > wrote: > >> Ok I know e need to keep 8x8 as numbers we provide out to clients so >> ensuring no issues - also helpful if I can escalate issues for you all t= o >> Senior Leadership as needed. Don=E2=80=99t need you all having to waste = energy in >> wrong places. Feel free to keep sharing! Cheers! >> >> Sent from Angie's iPhone >> >> On Feb 22, 2023, at 12:23 PM, Timothy Thomas wrote: >> >> =EF=BB=BF >> Hi Angie, >> >> I've spoken to IT a number of times regarding 8x8. >> >> Like most VOIP services it's extremely finicky and dependent on the >> quality of your WIFI / LTE signal. In our experience, it's best to use 8= x8 >> on your laptop as the wifi signal is stronger and more stable. When out = in >> the field I recommend you call forward your 8x8 number to your cell phon= e >> #. >> >> The reason I circulated this email is because Cheryl and I are unable to >> search the 8x8 contact list and pull up HCLs numbers, so I recommended w= e >> add them to our contact list manually. >> >> >> On Wed, Feb 22, 2023 at 12:18 PM Amanda Ilines >> wrote: >> >>> Thanks Angie! Audra, did you want to set up a phone call to discuss? >>> >>> On Wed, Feb 22, 2023 at 12:11 PM Angie Markwell >> angie.markwell@thekey.com> wrote: >>> >>>> Hi Audra, >>>> Who can help address this issue as need 8x8 to work. Thanks >>>> >>>> Sent from Angie's iPhone >>>> >>>> On Feb 22, 2023, at 12:05 PM, Amanda Ilines >>>> wrote: >>>> >>>> =EF=BB=BF >>>> Hi Tim, >>>> >>>> My 8x8 number never works well and there is a huge delay when I get >>>> calls through it. However, here it is! >>>> >>>> 289-270-9871 >>>> >>>> I pretty much solely use my work cell number as I have so many issues >>>> with 8x8! >>>> >>>> Here is my work cell # 437-217-5861 >>>> >>>> On Fri, Feb 17, 2023 at 2:27 PM Timothy Thomas wrote: >>>> >>>>> Hi HCLs >>>>> >>>>> Can you please send Cheryl and I your 8x8 numbers? They don't always >>>>> show up in the app. >>>>> >>>>> Thanks >>>>> >>>> >>>>> >>>>> -- >>>>> Tim Thomas >>>>> Head of Canada Division >>>>> *Please note my email has changed:* >>>>> tt@TheKey.com >>>>> (514) 591-9387 >>>>> TheKey.com >>>>> [image: TheKey] >>>>> >>>> >>>> >>>> -- >>>> Amanda Ilines >>>> Home Care Liaison >>>> *Please note my email has changed:* >>>> amanda.ilines@